Title: Customer Service Representative
Company Name: Global Visa Solution BD
Vacancy: 5
Age: 21 to 30 years
Job Location: Dhaka
Salary: Tk. 10000 - 15000 (Monthly)
Experience:
Answering incoming calls from customers and ensuring instant customer satisfaction.
Respond to customer inquiries.
Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.
Troubleshoot/ helping to resolve customer service problems.
Provide general information.
Maintaining a high standard of call quality as per the requirement of the organization.
T/A, Mobile bill, Performance bonus
Salary Review: Half Yearly
Festival Bonus: 2
As per our company policy
| University | Percentage (%) |
|---|---|
| National University | 8.94% |
| Mymensingh Polytechnic Institute | 2.44% |
| Green University of Bangladesh | 2.44% |
| Govt. Joypurhat College | 1.63% |
| Bangladesh University of Business and Technology | 1.63% |
| University of Chittagong | 1.63% |
| University of Dhaka | 1.63% |
| Daffodil International University (DIU) | 1.63% |
| Jagannath University | 1.63% |
| Govt. Shahid Sohrawardi College | 0.81% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 100.00% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 96.75% |
| 20K-30K | 3.25% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 32.52% |
| 0.1 - 1 years | 21.95% |
| 1.1 - 3 years | 27.64% |
| 3.1 - 5 years | 10.57% |
| 5+ years | 7.32% |