Title: Customer Service Representative (Female)
Company Name: Global Visa Solution BD
Vacancy: 2
Age: 21 to 35 years
Job Location: Dhaka
Salary: Tk. 15000 - 20000 (Monthly)
Experience:
Answering incoming calls from customers and ensuring instant customer satisfaction.
Respond to customer inquiries.
Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.
Troubleshoot/ helping to resolve customer service problems.
Provide general information.
Maintaining a high standard of call quality as per the requirement of the organization.
T/A, Mobile bill, Performance bonus
Salary Review: Half Yearly
Festival Bonus: 2
As per our company policy
| University | Percentage (%) |
|---|---|
| National University | 5.83% |
| Eden Mohila College | 4.17% |
| North South University | 1.67% |
| Govt. Bangla College | 1.67% |
| Jagannath University | 1.67% |
| Eastern University | 1.67% |
| Govt. Eden Mohila College | 1.67% |
| Khulna University | 1.67% |
| Daffodil International University (DIU) | 1.67% |
| University of Asia Pacific | 1.67% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 82.50% |
| 31-35 | 13.33% |
| 36-40 | 3.33% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 91.67% |
| 20K-30K | 6.67% |
| 30K-40K | 1.67% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 43.33% |
| 0.1 - 1 years | 14.17% |
| 1.1 - 3 years | 27.50% |
| 3.1 - 5 years | 8.33% |
| 5+ years | 6.67% |