Customer Service Officer-Student Consultnacy

Job Description

Title: Customer Service Officer-Student Consultnacy

Company Name: Mamun's Acdemy

Vacancy: 5

Age: 20 to 35 years

Job Location: Dhaka (Lalmatia)

Salary: Tk. 15000 - 30000 (Monthly)

Experience:

• At most 4 years

Published: 2026-04-25

Application Deadline: 2026-05-05

Education:

• HSC
• A Level
• Bachelor/Honors

Requirements:

• At most 4 years

Skills Required: Bangla and English Speaking Skill,career oriented,Communication and interpersonal skill,Education Counseling,Education Research,Energetic and self-motivated,Facebook marketing,Smart and Dedicated,Video Marketing

Additional Requirements:

• Age 20 to 35 years

Responsibilities & Context:

Mamun’s Academy is a growing education consultancy firm in Bangladesh, dedicated to helping students achieve their dreams of studying abroad. We provide complete support including IELTS preparation, university selection, admission processing, visa assistance, and pre-departure guidance.

We are currently looking for a smart, motivated, and well-spoken Customer Service Assistant to join our team.

Job Responsibilities:

● Handle inbound and outbound calls to students and guardians

● Provide accurate information about studying abroad (universities, courses, visa process, etc.)

● Convince and motivate potential students to visit our office for consultation

● Maintain a professional and friendly communication style at all times

● Follow up with prospective students and maintain records of communication

● Support the team in achieving student recruitment targets

Requirements:

● Minimum HSC / Bachelor’s degree preferred

● Good communication skills in Bangla and English

● Basic knowledge about foreign university admission and visa process (preferred but not mandatory)

● Strong convincing ability and polite behavior

● Ability to work under pressure and meet targets

● Basic computer skills (MS Office, internet browsing, email handling)

Additional Skills (Preferred):

● Experience in student consultancy or call center

● Knowledge about IELTS or other English language tests

● Sales or marketing mindset

Job Benefits:

● Competitive salary + performance bonus

● Friendly and professional working environment

● Opportunity to grow in the education consultancy sector

● Training will be provided

Job Other Benifits:

Employment Status: Full Time

Job Work Place: Work from home,Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Education/Training