Customer Service Leader

Job Description

Title: Customer Service Leader

Company Name: Netstar(SG) PTE. LTD

Vacancy: 1

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Job Responsibilities:
∎ Job Description:
∎ 1. Effectively manage and communicate with customer, understand and analyze customer needs and provide solutions,improve customer satisfaction
∎ 2. Be able to develop and maintain good customer relationships, and deeply tap the greatest potential of customers, and be responsible for the revenue generated by customers
∎ 3. Track user recharge-related information and formulate maintenance strategies in a timely manner to reduce user churn, increase user activation and continue to recharge
∎ 4. Regularly communicate with VIP, explore VIP's needs for the platform, collect and organize reports, and report regularly
∎ 5. Ognize activities based on VIP needs, and produce related promotional materials,and complete online activity presentations and questions answering
∎ Job Requirements:
∎ 1. Have certain core customer maintenance experience
∎ 2. English can be used as a working language
∎ 3. Strong subjective initiative, strong social skills, and a sense of service
∎ 4. Be patient and steady in doing things, have a high sense of responsibility, have strong execution ability, can withstand strong work pressure, and be good at communication and feedback

Additional Requirements:
∎ Age 22 to 30 years

Salary: Tk. 45000 - 65000 (Monthly)

Compensation & Other Benefits:
∎ Performance bonus

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 20 Apr 2022

Company Information:
∎ 21 Mar 2022
∎ Netstar(SG) PTE. LTD
∎ Address : House 22, road 99. Gulshan -2. Dhaka 1212
∎ Web : www.bigo.sg
∎ Business : We are an entertainment app based company with headquarters in Singapore.

Category: IT/Telecommunication