Customer Service Executive / Receptionist
Job Description
Title: Customer Service Executive / Receptionist
Company Name: Stemz Health Care BD Ltd.
Vacancy: --
Age: 20 to 30 years
Job Location: Dhaka
Salary: --
Experience:
- 1 to 3 years
- The applicants should have experience in the following business area(s): Diagnostic Centre, Clinic, Healthcare/Lifestyle product, Healthcare Startup
Published: 2025-09-23
Application Deadline: 2025-10-23
Education:
- Bachelor/Honors
Requirements:
- 1 to 3 years
- The applicants should have experience in the following business area(s): Diagnostic Centre, Clinic, Healthcare/Lifestyle product, Healthcare Startup
Skills Required:
Additional Requirements:
- Age 20 to 30 years
The applicants should have experience in the following business area(s): Diagnostic Centre, Clinic, Healthcare/Lifestyle product, Healthcare Startup
Strong knowledge of Medical and diagnostic procedure.
Excellent analytical and problem-solving skills.
Attention to detail and accuracy.
Candidate Must be a non-smoker.
Responsibilities & Context:
She/he will be responsible for overall front office activities, including the reception area.
She/he will organize office communication and front office activities on a day-to-day basis.
One of the main responsibilities includes Receiving, registering, and assisting patients while providing appropriate service in a courteous, efficient and effective way to ensure maximum customer satisfaction.
Greets and register all customers into the clinical management system with utmost accuracy and details.
Directs customers and help/guide them with any required details; including handling incoming calls.
Demonstrates appropriate discretion and judgment when handling sensitive and confidential information.
Manage the reception area to ensure effective telephone and e-mail communications both internally and externally to maintain professional image and as per agreed SOPs.
Ensure that each customer is attended within the permissible time to reduce wait times and maximize customer experience.
Educate customers on the process involved in the visa medical check-up.
Any other duties assigned by the supervisor.
Job Other Benifits:
- Performance bonus
- Lunch Facilities: Partially Subsidize
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Receptionist/ PS
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 8.70% |
| University of Dhaka | 3.61% |
| Eden Mohila College | 2.01% |
| Tejgaon College | 1.20% |
| Govt. Eden Mohila College | 1.20% |
| Bangladesh Open University | 1.20% |
| European University of Bangladesh | 1.07% |
| Sonargaon University | 0.94% |
| Jahangirnagar University | 0.94% |
| Govt. Titumir College | 0.80% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 72.56% |
| 31-35 | 18.88% |
| 36-40 | 6.02% |
| 40+ | 1.74% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 38.47% |
| 20K-30K | 52.28% |
| 30K-40K | 8.31% |
| 40K-50K | 0.94% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 16.33% |
| 0.1 - 1 years | 10.98% |
| 1.1 - 3 years | 27.31% |
| 3.1 - 5 years | 18.61% |
| 5+ years | 26.77% |
