Customer Service Executive
Job Description
Title: Customer Service Executive
Company Name: M/s. iTRADE LINKS
Vacancy: 02
Age: 20 to 28 years
Job Location: Dhaka (Motijheel)
Salary: Negotiable
Experience:
- 1 to 2 years
- The applicants should have experience in the following business area(s): Real Estate, Immigration/Visa Processing
- Freshers are also encouraged to apply.
Published: 2025-05-14
Application Deadline: 2025-05-24
Education:
- HSC
Requirements:
- 1 to 2 years
- The applicants should have experience in the following business area(s): Real Estate, Immigration/Visa Processing
- Freshers are also encouraged to apply.
Skills Required: Client Service,Customer Relations,Sales target, Customer Service
Additional Requirements:
- Age 20 to 28 years
- Only Female
- Excellent communication skills in both English and Bangla.
- Strong interpersonal skills and a customer-centric attitude.
- Basic knowledge of travel and real estate-related services, such as lead management, air ticketing, hotel booking, and visa processing.
- Ability to handle customer inquiries via phone, email, and in person.
- Proficiency in MS Office and familiarity with booking systems or CRM tools will be a plus.
- Ability to work under pressure and in a team environment.
Responsibilities & Context:
Respond promptly and professionally to customer inquiries.
Provide detailed information about travel packages, booking options, and visa procedures.
Inform potential Real Estate customers about the latest industry trends.
Coordinate with airlines, hotels, and other service providers to ensure smooth travel arrangements.
Handle complaints and provide appropriate solutions to ensure customer satisfaction.
Maintain records of customer interactions, transactions, and feedback.
Support the sales and operations team in day-to-day tasks.
Build positive relationships with clients to encourage repeat business and referrals.
Job Other Benifits:
- Performance bonus,Medical allowance,Insurance
- Salary Review: Half Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| University of Dhaka | 6.06% |
| National University | 6.06% |
| Jibonnagar Adarsha Mohilla College | 3.03% |
| Government B.M College Barishal | 3.03% |
| Mohanagar mohila College | 3.03% |
| Bangladesh open University | 3.03% |
| Narayangonj College | 3.03% |
| Government shaheed suhrawardy college | 3.03% |
| Jagannath University | 3.03% |
| East West University | 3.03% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 93.94% |
| 31-35 | 6.06% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 75.76% |
| 20K-30K | 24.24% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 24.24% |
| 0.1 - 1 years | 15.15% |
| 1.1 - 3 years | 39.39% |
| 3.1 - 5 years | 15.15% |
| 5+ years | 6.06% |
