Customer Relationship Officer(CRO) - Sales & Marketing
Job Description
Title: Customer Relationship Officer(CRO) - Sales & Marketing
Company Name: Global Connection Tours & Travels (GCTT)
Vacancy: --
Age: 20 to 30 years
Location: Dhaka (Banasree), Khulna (Daulatpur)
Minimum Salary: Negotiable
Published: 30 Dec 2024
Education:
∎ Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age 20 to 30 years
Responsibilities & Context:
∎ Identify and approach potential customers through various channels.
∎ Build and maintain a database of leads and prospects.
∎ Collaborate with the sales team to provide customer insights and strategies.
∎ Address customer complaints or concerns promptly to maintain satisfaction.
∎ Develop and execute customer engagement strategies to build loyalty.
∎ Manage communications through email, social media, and other platforms.
∎ Collect and share customer feedback to improve products, services, and marketing efforts.
∎ Answering incoming calls from customers and ensuring instant customer satisfaction.
∎ Respond to customer inquiries.
∎ Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.
∎ Maintaining a high standard of call quality as per the requirement of the organization.
∎ Global Connection Tours & Travels is a dynamic and customer centric travel agency, specializing in providing unique travel experiences and bespoke travel solutions for our clients. We offer a broad range of services, including leisure travel, corporate travel, and customized travel packages. We're looking for a motivated and visionary guys to drive our growth in the travel and tourism sector.
∎ Qualification:
Compensation & Other Benefits:
∎ Compensation & Other Benefits :
∎ Mobile bill, Performance bonus
∎ Salary Review : Yearly
∎ Festival Bonus: 2
∎ Other Benefits are As per our company policy.
Employment Status: Full Time
Gender:
∎ Only Female
Job Location: Dhaka (Banasree), Khulna (Daulatpur)
Apply Procedure:
Email your CV:
∎ Send your CV to the given email [email protected] or Email your CV from My Bdjobs account
Company Information:
∎ Global Connection Tours & Travels (GCTT)
∎ Khulna Office: Haji Shariatullah Market, Jashore Road,Holding no.822, Daulotpur, Khulna.
Address::
∎ Khulna Office: Haji Shariatullah Market, Jashore Road,Holding no.822, Daulotpur, Khulna.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 29 Jan 2025
Category: Hospitality/ Travel/ Tourism
