Customer Relationship Officer(CRO) - Sales & Marketing

Job Description

Title: Customer Relationship Officer(CRO) - Sales & Marketing

Company Name: Global Connection Tours & Travels (GCTT)

Vacancy: --

Age: 20 to 30 years

Location: Dhaka (Banasree), Khulna (Daulatpur)

Minimum Salary: Negotiable

Published: 30 Dec 2024

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 20 to 30 years

Responsibilities & Context:
∎ Identify and approach potential customers through various channels.
∎ Build and maintain a database of leads and prospects.
∎ Collaborate with the sales team to provide customer insights and strategies.
∎ Address customer complaints or concerns promptly to maintain satisfaction.
∎ Develop and execute customer engagement strategies to build loyalty.
∎ Manage communications through email, social media, and other platforms.
∎ Collect and share customer feedback to improve products, services, and marketing efforts.
∎ Answering incoming calls from customers and ensuring instant customer satisfaction.
∎ Respond to customer inquiries.
∎ Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.
∎ Maintaining a high standard of call quality as per the requirement of the organization.
∎ Global Connection Tours & Travels is a dynamic and customer centric travel agency, specializing in providing unique travel experiences and bespoke travel solutions for our clients. We offer a broad range of services, including leisure travel, corporate travel, and customized travel packages. We're looking for a motivated and visionary guys to drive our growth in the travel and tourism sector.
∎ Qualification:

Compensation & Other Benefits:
∎ Compensation & Other Benefits :
∎ Mobile bill, Performance bonus
∎ Salary Review : Yearly
∎ Festival Bonus: 2
∎ Other Benefits are As per our company policy.

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (Banasree), Khulna (Daulatpur)

Apply Procedure:

Email your CV:
∎ Send your CV to the given email [email protected] or Email your CV from My Bdjobs account

Company Information:
∎ Global Connection Tours & Travels (GCTT)
∎ Khulna Office: Haji Shariatullah Market, Jashore Road,Holding no.822, Daulotpur, Khulna.

Address::
∎ Khulna Office: Haji Shariatullah Market, Jashore Road,Holding no.822, Daulotpur, Khulna.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 29 Jan 2025

Category: Hospitality/ Travel/ Tourism

Interested By University

University Percentage (%)
National University 9.41%
Khulna University 3.83%
University of Dhaka 2.44%
Tejgaon College 2.09%
North Western University 1.74%
1.74%
Eden mohila College 1.74%
Daffodil International University (DIU) 1.74%
Dhaka city college 1.39%
Bangladesh Open University 1.39%

Interested By Age Range

Age Range Percentage (%)
20-30 95.12%
31-35 2.44%
36-40 0.35%
40+ 0.35%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 53.33%
20K-30K 39.58%
30K-40K 5.83%
40K-50K 1.25%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 58.19%
0.1 - 1 years 13.59%
1.1 - 3 years 13.59%
3.1 - 5 years 8.01%
5+ years 6.62%

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