Customer Relations Manager
Job Description
Title: Customer Relations Manager
Company Name: ChefOnline
Vacancy: Not specific
Job Location: Dhaka (Gulshan)
Employment Status: Full-time
Educational Requirements:
∎ Graduate in Business Administration from a reputed university (Major in HR)
∎ Candidates with Foreign University Degree and O-level/A-level background will get a preference
∎ Strong communication skills along with a customer-oriented attitude (IELTS band 8.0 or above)
Experience Requirements:
∎ At least 4 year(s)
Job Context:
∎ ChefOnline is a UK-based National Online Food Ordering Portal for restaurants and takeaways across the UK.
∎ We are looking for a Customer Relations Manager to set and monitor marketing strategies that will foster profitable long-term relationships with clients. To be successful in this position, you should have solid experience with Customer Relationship Systems and KPI metrics. You should also be able to identify new opportunities and proactively address customer concerns.
Job Responsibilities:
∎ Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
∎ Act as point of contact for complaints and escalate issues as appropriate.
∎ Review customer care practices on a continual basis to make sure that all customers are getting the attention they deserve.
∎ Continuously improve product knowledge and awareness of market trends and competitor products.
∎ Constantly endeavour to improve existing customer relationships and involve in Sales to deepen the same.
Additional Requirements:
∎ Age at least 24 years
∎ Only females are allowed to apply
∎ Technical Knowledge of CRM practices.
Salary: Negotiable
Compensation & Other Benefits:
∎ Weekly 2 holidays
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 27 Jan 2023
Company Information:
∎ 29 Dec 2022
∎ ChefOnline
∎ Address : 21/A Navana Tower, 45 Gulshan South C/A, Circle-1
∎ Web : www.chefonline.com
∎ Business : Founded in 2014, Le Chef Plc is a new public limited company formed as a re-registration of Le Chef Ltd T/A Chef Online on 5 February 2016 in UK.
Category: Customer Support/Call Centre
: Please do not apply if you do not meet the requirements.
Source: bdjobs.com
Deadline Expired on 27th Jan 2023
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