Customer Care Officer (Operations)

Job Description

Title: Customer Care Officer (Operations)

Company Name: Galaxy Bangladesh Group

Vacancy: 4

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ At most 1 year(s)
∎ The applicants should have experience in the following business area(s): Embassies/Foreign Consulate
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Face to Face Customer Service with set standard
∎ Communication, reporting and MIS
∎ Data entry
∎ Carry out any other tasks as delegated by the Reporting Head

Additional Requirements:
∎ Age 23 to 30 years
∎ Both males and females are allowed to apply
∎ Both males and females are allowed to apply.
∎ Very good in English and Bengali Speaking
∎ Very good in English typing speed.
∎ Proficient in computer applications (mainly in Microsoft Office Excel and Word).
∎ Should have excellent interpersonal & communication skill
∎ Should be keen to learn, Well-disciplined and well mannered.
∎ Must be smart, energetic, self motivated.
∎ Ready to work on flexible hours as directed by the Management

Salary: Tk. 12000 (Monthly)

Compensation & Other Benefits:
∎ Medical allowance, Provident fund, Weekly 2 holidays, Insurance, Gratuity, Over time allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Application Deadline: March 12, 2020

Company Information:
∎ Galaxy Bangladesh Group
∎ Address : Taj Marriot (5th floor) 25 Gulshan Avenue, Gulshan-1, Dhaka 1212
∎ Web : www.galaxybd.com
∎ Business : Galaxy Bangladesh Group comprises of :
(GSA for Qatar Airways Cargo/Oman Air/Maldivian Airlines/ Bangkok Airways/ Spice Jet / THE WAY Dhaka/ Galaxy Express Ltd. (DPD)/ VFS Global ( GFSL)/ Shipping-Hapag-Lloyd Bangladesh Shipping Line/Freight forwarding-Galaxy World Logistics Ltd/GBX Logistics Ltd /Tours-Travels etc.

Category: Hospitality/ Travel/ Tourism