Customer Care Officer
Job Description
Title: Customer Care Officer
Company Name: Bangla Scale Agency
Vacancy: 05
Age: Na
Job Location: Dhaka (Uttara Sector 10)
Salary: Tk. 30000 - 40000 (Monthly)
Experience:
- At least 2 years
- The applicants should have experience in the following business area(s): Advertising Agency
Published: 2026-05-06
Application Deadline: 2026-05-16
Education:
- Higher Secondary
- Diploma
- Bachelor/Honors
Requirements:
- At least 2 years
- The applicants should have experience in the following business area(s): Advertising Agency
Skills Required:
Additional Requirements:
Responsibilities & Context:
Job Responsibilities:
Handle inbound and outbound customer calls professionally
Respond to customer queries via phone and chat
Resolve customer complaints efficiently and escalate when needed
Maintain records of customer interactions in CRM systems
Provide accurate information about our services
Ensure high customer satisfaction and service quality
Additional Requirements:
Good communication skills in Bangla and English
Basic computer knowledge (MS Office, typing)
Ability to multitask and work under pressure
Strong problem-solving skills and positive attitude
Must have own laptop/PC(Mandatory)
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
