Customar Care Executive
Job Description
Title: Customar Care Executive
Company Name: Rs Leather BD
Vacancy: 5
Age: 22 to 35 years
Job Location: Dhaka (Agargaon)
Salary: Tk. 15000 - 25000 (Monthly)
Experience:
- 1 to 3 years
Published: 2025-05-06
Application Deadline: 2025-05-06
Education:
- HSC
Requirements:
- 1 to 3 years
Skills Required: Bangla and English Speaking Skill,Bangla and english typing Skills,MS Office,Soft Skills
Additional Requirements:
- Age 22 to 35 years
- Only Female
Responsibilities & Context:
Job Context: We are looking for energetic and customer-focused individuals to join our team as Call Center & Messaging Executives. The selected candidates will be responsible for handling inbound and outbound calls, as well as responding to messages on our social media platforms and website. You will play a key role in providing accurate information, solving customer issues, and maintaining professional communication standards that reflect the image of our brand.
Job Responsibilities:
- Handle incoming and outgoing customer calls in a professional manner.
- Respond to messages from Facebook, Instagram, WhatsApp, and website live chat.Assign and manage message replies based on team distribution (only respond to messages assigned to you).
- Maintain a courteous and helpful tone while resolving customer inquiries.
- Update customer information and interaction history in CRM or internal system.
- Follow up on customer inquiries when necessary and ensure resolution within a defined time.
- Work closely with the sales and operations team to coordinate customer needs.
- Report daily message response updates and unresolved issues to the supervisor.
- Maintain confidentiality and data protection of customer information.
- Meet daily/ weekly targets for call and message response rates.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| Dhaka University | 4.76% |
| Sonargaon University | 4.76% |
| Eden Mohila College | 4.76% |
| Siddheswari Degree College | 4.76% |
| Mirpur Bangla College | 4.76% |
| Jagannath University | 4.76% |
| Banani Bidyaniketan School & College | 4.76% |
| Govt Bangla College | 4.76% |
| Sk. Borhanuddin College, Dhaka | 4.76% |
| National University | 4.76% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 76.19% |
| 31-35 | 19.05% |
| 36-40 | 4.76% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 52.38% |
| 20K-30K | 47.62% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 38.10% |
| 0.1 - 1 years | 4.76% |
| 1.1 - 3 years | 23.81% |
| 3.1 - 5 years | 19.05% |
| 5+ years | 14.29% |
