CRM Executive (Only Female)

Job Description

Title: CRM Executive (Only Female)

Company Name: Bangla Scale Agency

Vacancy: 05

Age: At least 18 years

Job Location: Dhaka (Uttara Sector 10)

Salary: Tk. 15000 - 25000 (Monthly)

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Advertising Agency

• Diploma
• Bachelor/Honors

• At least 1 year
• The applicants should have experience in the following business area(s): Advertising Agency

• Age At least 18 years
• Only Female

About the Role

We are looking for a proactive and detail-oriented CRM Executive to manage customer relationships, maintain customer databases, and support customer engagement initiatives. The ideal candidate key role in enhancing customer satisfaction, retention, and overall customer experience through effective CRM strategies and communication.

Key Responsibilities

• Manage and maintain customer records within the CRM system, ensuring data accuracy and integrity.

• Monitor customer interactions and update customer information regularly.

• Execute customer engagement, retention, and loyalty campaigns.

• Coordinate with sales, marketing, and customer service teams to improve customer experience.

• Generate CRM reports and analyze customer data to identify trends and opportunities.

• Track customer feedback and recommend improvements to enhance satisfaction.

• Assist in developing and implementing CRM strategies and processes.

• Ensure compliance with company policies regarding customer data management.

Requirements

• Must have own laptop/PC Mandatory

• Minimum 1 year of experience in CRM, customer service, customer relationship management, or a similar role.

• Familiarity with CRM software and customer database management.

• Strong analytical and reporting skills.

• Excellent communication and interpersonal abilities.

• Proficiency in Microsoft Office applications, particularly Excel.

• Strong attention to detail and organizational skills.

• Ability to work independently and collaboratively in a fast-paced environment.

• Application Requirements

  Interested candidates Send your CV to the given email banglascaleteam@gmail.com

  Subject Line: Application for CRM Executive