Community Health Worker Supervisor

Job Description

Title: Community Health Worker Supervisor

Company Name: Gonoshasthaya Kendra, Cox`s Bazar

Vacancy: --

Age: At least 25 years

Job Location: Noakhali, Cox`s Bazar (Ukhia)

Salary: Tk. 44000 - 47000 (Monthly)

Experience:

• At least 2 years

• Bachelor/Honors

• At least 2 years

• Age At least 25 years

• And working experience in refugee context is highly preferred,

• Good communication skills.

• Ability to cope with stress working in a camp environment. Good command of English and Chitagonian/Rohingya language as an asset.

• Flexibility to perform other tasks and take initiative when required.

• Cultural awareness/sensitivity and empathy to the target population.

Background:

Gonoshasthaya Kendra (GK) was founded in 1972 on two core principles: 'the fate of the poor decides the fate of the country' and 'the development of the country depends on the development of women.' Since 2017, GK and UNHCR have partnered to address the Rohingya crisis in Cox's Bazar and Bhasan Char.

Job Location: Bhasanchar/ Ukhiya (Recent vacant position at Bhasanchar)

CHW/CHNW/CNV Support and Supervision:

• On-the-Job Training and Feedback: Provide ongoing on-the-job training, coaching, and constructive feedback to CHWs/CHNWs/CNVs, adhering to the training calendar and responding to individual needs.

• Household-Level Supervision: Conduct regular shadow visits with CHWs/CHNWs/CNVs at the household level, using a standardized checklist to monitor and improve performance.

• Home Visit Support: Provide support and guidance to CHWs/CHNWs/CNVs on home visits to households with vulnerable or sick members, promoting improved household-based care practices and delivering individual or group counseling on preventive health measures.

• Community Forum Orientation: Organize and facilitate orientation sessions for community forums on priority health topics, as required and under the guidance of the Community Health Coordinator and in collaboration with CHWs/CHNWs/CNVs/CHWG (Community Health Worker Group).

• Health Education Supervision and Mentorship: Supervise and monitor weekly health education sessions conducted by CHWs/CHNWs/CNVs, ensuring adherence to established guidelines, and provide mentorship during community-level sessions at least once per month.

• Emergency Assistance and Referral: Assist CHWs/CHNWs/CNVs in managing emergency patient situations, facilitating timely referrals to clinicians for appropriate treatment and care.

• Inter-sectoral Coordination: Coordinate and support CHWs/CHNWs/CNVs in collaborating with different units within the health center and other relevant sectors for activities such as health education, defaulter tracing, and referrals.

• IEC Material Utilization: Ensure the effective and appropriate use of Information, Education, and Communication (IEC) materials during regular health education sessions.

• Meeting Organization: Organize and facilitate regular meetings with participants, facilitators, and other stakeholders to promote communication, collaboration, and program effectiveness.

• Performance Monitoring and Reporting: Monitor training participants' performance, providing constructive feedback to enhance their skills. Maintain accurate training records, including participant evaluations and training outcomes. Generate periodic reports on training activities and their impact on community health practices.

• Performance Improvement: Help improve the working quality and overall performance of CHWs/CHNWs/CNVs.

• Problem Solving: Help in solving the problems that CHWs/CHNWs/CNVs raise in the meeting.

• Training Facilitation: Plan, organize, and conduct training sessions for volunteers, utilizing effective facilitation techniques. Conduct revision sessions for participants to reinforce learning from external training. Act as a translator during international online training sessions facilitated by foreign trainers.

• Logistics Management: Manage logistics for training events, including venue preparation, participant registration, and materials distribution.

  Special Note:

  • Carry out any additional assignment per her/his position entrusted with the GK Management from time to time and mutually agreed upon.

  • Management may, at any point in time, modify this job description as it is deemed necessary in Gonoshasthaya Kendra's interests in consultation with the incumbent and the Donors.

  • Due to the emergency response nature of GK's work, hours of work may vary, and employees should be flexible in approaching hours of work in emergency conditions.

  • The employee must respect the timetable, terms, and conditions of Gonoshasthaya Kendra and should always be available to respond to an emergency.

• Mobile bill,Insurance,Weekly 2 holidays