Client Care Executive

Job Description

Title: Client Care Executive

Company Name: ProFacility Services

Vacancy: 6

Age: Na

Job Location: Dhaka (Uttara)

Salary: --

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): Real Estate Startup
• Freshers are also encouraged to apply.

• HSC

• 1 to 2 years
• The applicants should have experience in the following business area(s): Real Estate Startup
• Freshers are also encouraged to apply.

• Running university students are highly encouraged to apply.
• Strong communication and interpersonal skills.
• Ability to work under pressure and manage multiple tasks.
• Basic computer skills (e.g., MS Office, email).
• Fluency in both Bangla and English is preferred.
• Positive attitude and a commitment to providing outstanding customer service.

Job Description:

Are you a dynamic and enthusiastic individual with excellent communication skills? We are looking for dedicated Client Care Executive to join our Customer Support Team. This is a full-time role designed to empower you to deliver exceptional customer service and make a real difference in our clients' experiences.

Key Responsibilities:

• Engage with customers via phone, providing them with support, information, and solutions.
• Handle inbound and outbound calls in a professional and courteous manner.
• Address and resolve customer inquiries, issues, and complaints efficiently.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve the overall customer experience.
• Contribute to achieving team and individual targets.

Competitive salary and performance-based incentives. A friendly and supportive work environment. Opportunities for growth and career advancement. Training and development to enhance your skills.