Case Management IMS Officer

Job Description

Title: Case Management IMS Officer

Company Name: International Rescue Committee (IRC)

Vacancy: Not specific

Job Location: Cox's Bazar (Ukhia)

Employment Status: Full-time, Contractual

Educational Requirements:
∎ Master of Social Science in Development studies, Gender studies, psychology, anthropology, social work, or Bachelor of Law any other related field any other related field.

Experience Requirements:
∎ At least 2 year(s)

Job Context:
∎ The Case Management IMS officer will be responsible for supporting the development and implementation of regular monitoring and evaluation activities for case management activities and ensuring quality information management, including case management databases and reporting. The responsibility ensures the safety, confidentiality, and dignity of the refugee and host community people. The Protection Manager will supervise the Case Management IMS officer.
∎ Contract Duration : March 31, 2024
∎ Line Manager : Protection Manager
∎ Workstation : Ukhiya Office

Job Responsibilities:
∎ Major Responsibilities:
∎ To ensure all information collected as part of case management responses and protection concerns for identifying protection needs, vulnerability and risks and the information are safely and accurately collected from filed and stored.
∎ To maintain the quality data and information from the officer protection and managing the caseload in the case management database systems.
∎ Data and Reporting:
∎ Responsible for identification and execution of strategies to improve data-collection methodology.
∎ Identify any new or potential risks to clients and staff due to data collection.
∎ File and store hard copy files in lockable file cabinets and input transfer information into the database.
∎ Conduct data-quality checks and regular data cleaning.
∎ Extract individual case information from the database for caseworkers to facilitate managing their caseload.
∎ Manage the development of protection case management databases.
∎ Analyze qualitative data collected from site visits, focus group discussions, key information visits and other qualitative methods; identify relevant trends and patterns.
∎ Provide input for weekly and staff activity reports.
∎ Monitoring Responsibilities :
∎ Ensure accuracy, completion/thoroughness, and confidentiality of case management data entry and data management.
∎ Keeping records of cases and compiling them into a weekly report for the supervisor.
∎ Coordination:
∎ Support timely information sharing regarding challenges and needs at the field level.

Additional Requirements:
∎ Age 18 to 60 years
∎ At least two years of experience in data management, analysis and reporting.
∎ Experience producing quantitative analysis and reports.
∎ Full professional competency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint.
∎ Previous experience working with an NGO or INGO required, experience with protection programming preferred.
∎ Ability to maintain confidentiality, respect, non-discrimination, and safety of clients always.
∎ Good communication skills.
∎ Excellent interpersonal and problem-solving skills, creativity, and flexibility.
∎ Demonstrated understanding of information management principles, tools, and systems, Previous experience in emergency preparedness and response preferred.
∎ Ability to work effectively with people from all backgrounds and develop strategies to address barriers faced by individuals most at risk of discrimination.
∎ Ability to work well both within a team and independently, strong communication skills.
∎ Ability to work under pressure with competing priorities and deadlines.
∎ Strong analytical and reporting skills, with attention to detail.
∎ Excellent organizational and time-management skills.
∎ Good English communications skills both verbal and written.
∎ People who have sound knowledge in Chittagonian dialect and culture will get preference
∎ Person with disability are encouraged to apply

Compensation & Other Benefits:
∎ Mobile bill, Medical allowance, Weekly 2 holidays, Insurance, Gratuity
∎ Two retention benefits in a year equivalent to two basic salaries

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 25 Oct 2023

Company Information:
∎ 17 Oct 2023
∎ International Rescue Committee (IRC)
∎ Address : 3rd floor, Sayemon Heritage Residence, Baharchora, Cox’s Bazar
∎ Business : The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover and gain control of their future. In more than 40 countries and in 26 U.S. cities, our dedicated teams provide clean water, shelter, health care, education, protection and empowerment support to refugees and displaced people. The International Rescue Committee (IRC) Founded in 1933. David Miliband, President and CEO of the International Rescue Committee, is a former Foreign Secretary of the United Kingdom.

Category: NGO/Development

: Standard of Professional ConductIRC and IRC employees are required to abide by the values and principles outlined in the IRC Way - Code of Conduct which are Integrity, Service, and Accountability. In accordance with these values, IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.Gender Equality & Equal OpportunityWe are committed to narrowing the gender gap in leadership positions. We offer generous benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances. We welcome and strongly encourage qualified female professionals to apply.We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Are you ready to join the most dynamic team?

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