Call centre representative

Job Description

Title: Call centre representative

Company Name: iStock Group Limited

Vacancy: 5

Age: 20 to 37 years

Job Location: Dhaka (Kuril, Vatara)

Salary: Tk. 13000 - 25000 (Monthly)

Experience:

• At least 2 years
• The applicants should have experience in the following business area(s): Computer Hardware/Network Companies,Call Center,Mobile Accessories

• HSC
• Bachelor/Honors

• At least 2 years
• The applicants should have experience in the following business area(s): Computer Hardware/Network Companies,Call Center,Mobile Accessories

• Age 20 to 37 years

Smart Eco Stove is on the lookout for a few dynamic and customer-focused Call Center Executive to join our growing team! As a vital part of our front-line support, you`ll be responsible for handling inbound/outbound calls, converting leads customers into consumers and make sales, and ensuring every caller has a smooth, informative, and helpful experience. If you`re communicative, driven, and love working with people, this is the role for you!

Key Responsibilities:

• Handle incoming and outgoing calls in a professional manner.

• Social media modarate.

• Convert potential customers into loyal consumers.

• Provide clear and accurate product/service information.

• Resolve inquiries and concerns with patience and careLog call details and maintain customer database.

• Coordinate with internal teams to ensure smooth service Achieve daily/weekly call and sales targets .

• Pension policy,Tour allowance,Medical allowance,Performance bonus,Profit share,Over time allowance
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2