Call Center & Support Executive
Job Description
Title: Call Center & Support Executive
Company Name: SKYVIEW ONLINE LTD.
Vacancy: 5
Age: 20 to 28 years
Job Location: Dhaka (Jatrabari)
Salary: Negotiable
Experience:
- 1 to 2 years
- The applicants should have experience in the following business area(s): ISP
- Freshers are also encouraged to apply.
Published: 1-01-01
Application Deadline: 2026-11-15
Education:
- HSC
- Bachelor/Honors
Requirements:
- 1 to 2 years
- The applicants should have experience in the following business area(s): ISP
- Freshers are also encouraged to apply.
Skills Required: Communication, Patience and Polite, Followup, Client Support
Additional Requirements:
- Age 20 to 28 years
Candidates currently pursuing an Honours degree are also encouraged to apply.
Excellent spoken skills.
Good Call Center software, MS Word and Excel skills.
Willingness to work in rotational/24×7 shifts
Responsibilities & Context:
Handle customer calls professionally and provide accurate information, guidance and effective solutions to customer queries.
Provide first-level technical support for internet connectivity issues, including slow speed, connection failures and router-related problems.
Identify and troubleshoot basic technical issues to ensure prompt and effective customer support.
Maintain and update customer information accurately in the system.
Create, update and follow up on customer support tickets to ensure timely issue resolution.
Perform any other duties and responsibilities assigned by management.
Job Other Benifits:
- Provident fund
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category:
