Call Center Representative

Job Description

Title: Call Center Representative

Company Name: Mamun BookS

Vacancy: 15

Age: At least 20 years

Job Location: Dhaka (Hatirpool)

Salary: Negotiable

Experience:

  • At least 1 years
  • The applicants should have experience in the following business area(s): Market Research Firms,Direct Selling/Marketing Service Company,Call Center,E-commerce
  • Freshers are also encouraged to apply.


Published: 2025-07-20

Application Deadline: 2025-08-19

Education:
    • HSC
    • Bachelor/Honors
    • Masters


Requirements:
  • At least 1 years
  • The applicants should have experience in the following business area(s): Market Research Firms,Direct Selling/Marketing Service Company,Call Center,E-commerce
  • Freshers are also encouraged to apply.


Skills Required: Bangla and english typing Skills,Call Center Management,Call Center Operation,Client Service/ Marketing,Customer Service,Good communication skills,good listening skill,hardworking,Problem solving and decision making,Working under pressure

Additional Requirements:
  • Age At least 20 years
  • Only Female
  • Freshers are also encouraged to apply.


Responsibilities & Context:
  • Handle inbound and outbound customer calls in a professional manner.

  • Provide accurate information about products, order status, and delivery queries.

  • Resolve customer complaints efficiently and ensure customer satisfaction.

  • Maintain records of customer interactions and feedback.

  • Collaborate with other departments to follow up on customer requests.



Job Other Benifits:

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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