Call Center Representative

Job Description

Title: Call Center Representative

Company Name: Mamun BookS

Vacancy: 15

Age: At least 20 years

Job Location: Dhaka (Hatirpool)

Salary: Negotiable

Experience:

• At least 1 years
• The applicants should have experience in the following business area(s): Market Research Firms,Direct Selling/Marketing Service Company,Call Center,E-commerce
• Freshers are also encouraged to apply.

Published: 2025-07-20

Application Deadline: 2025-08-19

Education:

• HSC
• Bachelor/Honors
• Masters

Requirements:

• At least 1 years
• The applicants should have experience in the following business area(s): Market Research Firms,Direct Selling/Marketing Service Company,Call Center,E-commerce
• Freshers are also encouraged to apply.

Skills Required: Bangla and english typing Skills,Call Center Management,Call Center Operation,Client Service/ Marketing,Customer Service,Good communication skills,good listening skill,hardworking,Problem solving and decision making,Working under pressure

Additional Requirements:

• Age At least 20 years
• Only Female
• Freshers are also encouraged to apply.

Responsibilities & Context:

• Handle inbound and outbound customer calls in a professional manner.

• Provide accurate information about products, order status, and delivery queries.

• Resolve customer complaints efficiently and ensure customer satisfaction.

• Maintain records of customer interactions and feedback.

• Collaborate with other departments to follow up on customer requests.

Job Other Benifits:

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre