Call Center Executive (Female)

Job Description

Title: Call Center Executive (Female)

Company Name: Lucky Services Centre

Vacancy: 05

Age: 18 to 25 years

Job Location: Dhaka

Salary: --

Experience:

  • At most 4 years


Published: 2026-09-06

Application Deadline: 2026-09-15

Education:
    • HSC


Requirements:
  • At most 4 years


Skills Required: Customer Relationship

Additional Requirements:
  • Age 18 to 25 years
  • Only Female

Females only.
Fluency in Bengali with clean pronunciation and basic English speaking/writing skills.
Good listening skills and a polite tone on the phone.
Must have a reliable computer/laptop, good internet connection, and a smartphone/headset.
Basic knowledge of MS Excel / Google Sheets and smartphone apps.
Ability to manage phone calls smoothly from a quiet working environment at home.



Responsibilities & Context:
  1. Receive inbound customer calls and respond to customer queries professionally.

  2. Handle customer service bookings, schedule technician visits, and confirm orders.

  3. Make outbound calls for customer follow-ups and feedback collection.

  4. Maintain call records, customer information, and service status in the daily reporting sheet.

  5. Communicate with the field service team/technicians to ensure timely service delivery.

  6. Resolve basic customer complaints patiently and escalate complex issues when necessary.



Job Other Benifits:

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Nurse

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