Title: Call Center- Coordinator
Company Name: Marie Stopes Bangladesh (MSB)
Vacancy: 1
Age: Na
Job Location: Dhaka
Salary: Tk. 17000 (Monthly)
Experience:
Candidate should have Medical Assistant course from MATS from any Govt. approved institutions.
01 year working experience in Call center will be given preference.
Candidate will Provide support to the clients from call centres over telephone on SRH Rights issues, i.e. Family Planning, Menstrual Regulation/MRM.
Candidate should be polite, nice voice tone, active listener & cordial with client.
Computer proficiency will be given preference.
Good communication skills in Bengali.
Marie Stopes Bangladesh (MSB), a social business organization, in an affiliated of MSI Reproductive Choices, UK that works in 37 countries across the globe. MSB has been providing access to high-quality healthcare services at an affordable cost in every single region of Bangladesh, since 1988.
MSB is seeking a qualified and dynamic Call Center -Coordinator (Female) to provide professional support and guidance to clients through the call center. The incumbent will be responsible for handling client inquiries over telephone, ensuring accurate information sharing, maintaining confidentiality, and delivering quality client support services in a professional manner.