Call Center Agent (Night shift)

Job Description

Title: Call Center Agent (Night shift)

Company Name: INSTACALL LLC

Vacancy: 2

Age: 20 to 32 years

Location: Dhaka (Uttara Sector 13)

Salary: Tk. 18000 - 25000 (Monthly)

Experience:
∎ 1 to 5 years
∎ The applicants should have experience in the following business area(s):BPO/ Data Entry Firm, Call Center

Published: 10 Oct 2024

Education:
∎ Bachelor/Honors
∎ IELTS Band 7 or more will be an added advantage.
∎ Having an american accent will be given highest priority.


Requirements:

Additional Requirements:
∎ Age 20 to 32 years
∎ Must have Telemarketing experience in an international call center.
∎ Must have experience in cold calling for different products andn services.
∎ Must be able close sales independently.
∎ Must be intellegent to figure out key selling points of a product service.
∎ Ability establish rapport with customer.
∎ Must be proficient in every spectrum of communication voice, text, email, chat.
∎ Having Digital marketing, lead scrapping, social media marketing skills will be an added advantage.
∎ Proficiency in English literature, blog writting, american cultural knowledges will be an added advantage
∎ Must be confident and ablity make no to yes.
∎ Must have Telemarketing experience in an international call center.
∎ Must have experience in cold calling for different products andn services.
∎ Must be able close sales independently.
∎ Must be intellegent to figure out key selling points of a product service.
∎ Ability establish rapport with customer.
∎ Must be proficient in every spectrum of communication voice, text, email, chat.
∎ Having Digital marketing, lead scrapping, social media marketing skills will be an added advantage.
∎ Proficiency in English literature, blog writting, american cultural knowledges will be an added advantage
∎ Must be confident and ablity make no to yes.


Responsibilities & Context:
∎ Cold calling to customers all over the globe predominantly to USA, Canada.
∎ Provide Customer Support over Phone, email, text and website message board
∎ Sale products and services of diverse range.
∎ Manage CRM, Google sheet, appointments and follow ups with customers.
∎ Close sales independently as per KPI set by the management.
∎ Instacall LLC, a Telecom, IT, BPO service provider is looking for telemarketing agent to sale its services and solutions to customers globally. We are looking for candidates who can join in short notice.
∎ Cold calling to customers all over the globe predominantly to USA, Canada.
∎ Provide Customer Support over Phone, email, text and website message board
∎ Sale products and services of diverse range.
∎ Manage CRM, Google sheet, appointments and follow ups with customers.
∎ Close sales independently as per KPI set by the management.


Skills & Expertise:

Compensation & Other Benefits:
∎ Performance bonus, Weekly 2 holidays
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Uttara Sector 13)

Company Information:
∎ INSTACALL LLC
∎ 2nd Floor, House 10, Road 13, Sector 13, Uttara
www.instacall.digital

Address::
∎ 2nd Floor, House 10, Road 13, Sector 13, Uttara
∎ www.instacall.digital

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 31 Oct 2024

Category: Data Entry/Operator/BPO

Interested By University

University Percentage (%)
National University 5.13%
North South University 3.08%
Sonargaon University 1.54%
Daffodil International University (DIU) 1.54%
University of Asia Pacific 1.54%
United International University 1.54%
University of Dhaka 1.54%
University of Rajshahi 1.54%
Govt. Titumir College 1.03%
Asian University of Bangladesh 1.03%

Interested By Age Range

Age Range Percentage (%)
20-30 78.46%
31-35 12.31%
36-40 3.59%
40+ 2.05%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 32.82%
20K-30K 61.54%
30K-40K 3.59%
40K-50K 0.51%
50K+ 1.54%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 32.82%
0.1 - 1 years 17.44%
1.1 - 3 years 21.03%
3.1 - 5 years 11.28%
5+ years 17.44%