Business Analyst

Job Description

Title: Business Analyst

Company Name: ADDIE Soft Limited

Vacancy: 2

Age: 24 to 40 years

Job Location: Dhaka (Dhanmondi 27)

Salary: Negotiable

Experience:

• 3 to 7 years
• The applicants should have experience in the following business area(s): Software Company, IT Enabled Service

• Bachelor of Science (BSc) in Computer Science & Engineering.
• Relevant professional certifications (e.g., CBAP, PMI-PBA) are preferable.
• A combination of technical and business education is highly preferred.

• 3 to 7 years
• The applicants should have experience in the following business area(s): Software Company, IT Enabled Service

• Age 24 to 40 years

• Participating in requirements analysis, solution design, and implementation in collaboration with stakeholders.

• Strong understanding of software development methodologies (e.g., Agile, Scrum, Waterfall).

• Excellent communication and interpersonal abilities.

• Proficiency in requirement-gathering techniques, process modelling, and documentation.

• Staying up to date on the latest IT processes and advancements.

• Familiarity with project management methodologies and the software development lifecycle.

• Ability to collaborate with cross-functional teams across multiple regions.

• Knowledge of tools such as Microsoft Visio, JIRA, Confluence, etc.

• Excellent capability in fitting requirements with UI/UX.

• Excellent capability in Data Analysis.

• Ability to translate business requirements into technical requirements for improvements or new applications.

• Experience with data visualization tools (e.g., Power BI, Tableau).

• Adaptability to work in a fast-paced and constantly changing environment.

• Strong organizational skills, with the ability to manage multiple tasks simultaneously.

• Familiarity with cloud platforms like AWS, Azure, or Google Cloud.

• Experience with API integrations and third-party software applications.

• Demonstrated ability to learn and apply new technologies quickly.

• Strong ethical standards and commitment to confidentiality and integrity.

• Ability to conduct user acceptance testing (UAT) and ensure the final product meets business needs.

• Proficiency in database management and SQL for data manipulation and retrieval.

• Experience with version control systems like Git.

• Knowledge of cybersecurity principles and best practices.

• Strong business acumen to understand the broader impact of technical decisions.

• Ability to create and manage project timelines using tools like Microsoft Project.

• Strong presentation skills for effectively communicating technical concepts to non-technical stakeholders.

• Ability to stay updated with industry trends and emerging technologies.

Company Overview: ADDIE Soft Ltd. is an IT and ITES company based in Bangladesh, winner of the BASIS National ICT Award 2018 in the Business Services & Professional Services category, which started its journey in 2007. ADDIE Soft Ltd. has achieved ISO 9001:2015, ISO 27001:2013 & CMMI Level 3 Certifications, to develop world-class custom software applications for different sectors i.e. Government, Education, Telecommunication, Pharmaceuticals, Banking & Finance, Retail, e-Commerce, Shipping, Aviation in both cloud-based Web and Mobile Applications.

Business: ADDIE Soft Ltd. is a prominent IT & ITES, and Training services provider specializing in custom software development, digitalization, consultation and off-the-shelf solution. We excel in cloud and mobile platforms, utilizing Lean, Scrum, and Agile methodologies to deliver innovative, user-centered products with a strong emphasis on data security and continuous improvement.

Job Context: We seek an experienced candidate with a solid foundation in both technology and business. The ideal candidate will have technical expertise from a CSE background and business acumen from business administration experience. Strong analytical capabilities, communication skills, and the ability to work in a dynamic, cross-functional environment are essential.

Job Responsibilities:

Research and Analysis:

• Conduct comprehensive research and analysis to identify business transformation opportunities.

• Analyze market trends, customer needs, and competitor activities using data-driven insights to identify growth opportunities and enhance current business processes.

• Perform a SWOT analysis (Strengths, Weaknesses, Opportunities, Threats) to assess the organization's positioning and potential areas for improvement.

Strategy Development:

• Develop research-based strategies to enhance the process of business operations, improve efficiency, and drive innovation, all while aligning with the company's mission, vision, and strategic objectives.

• Formulate guidelines and provide actionable recommendations that foster business growth and support the organization's long-term goals.

• Evaluate potential partnerships, mergers, or acquisitions that could align with strategic growth objectives.

Cross-Functional Collaboration:

• Work closely with various departments including ICT, sales & marketing, finance & accounts, and relevant others to gather insights and ensure alignment with business objectives.

• Facilitate communication and collaboration across departments to gather information, understand their needs, and integrate them into unified business strategies to achieve common goals.

• Act as a liaison between technical and non-technical teams, translating complex technical concepts into clear business terms to ensure mutual understanding.

Policy & Guideline Formulation:

• Develop and set guidelines, policies, and procedures that support the strategic initiatives of the organization.

• Ensure that all recommended actions adhere to industry regulatory standards and organizational policies.

• Review and update existing policies regularly to ensure they remain relevant and effective in a rapidly changing environment.

Strategic Decision Support & Implementation:

• Provide senior management with data-driven insights to guide strategic decisions and investments, and recommend innovative solutions to boost business performance and align with long-term goals.

• Prepare and present detailed reports and findings while assisting in the effective implementation of approved strategies.

• Develop risk assessment models to evaluate the potential impact of strategic decisions and recommend mitigation strategies.

Continuous Improvement & Performance Monitoring:

• Monitor the effectiveness of implemented strategies, make necessary adjustments, and prepare detailed reports and presentations for management that summarize research findings, proposed strategies, and their impact.

• Stay updated on emerging technologies and best practices in the ICT field to continuously introduce innovative ideas to the organization.

• Establish key performance indicators (KPIs) to measure the success of strategic initiatives and ensure they are on track to meet objectives.

• Lead post-implementation reviews to gather feedback, identify lessons learned, and improve future strategy development processes.

Innovation & Technology Integration:

• Identify and recommend new technologies and tools that could streamline operations or enhance service offerings.

• Champion the adoption of digital transformation initiatives that align with organizational goals, ensuring a smooth transition and minimal disruption to business operations.

Leadership & Mentoring:

• Mentor and guide junior analysts, fostering a culture of continuous learning and professional development.

• Lead workshops and training sessions to share insights, best practices, and new methodologies with team members and other departments.

• Weekly 2 holidays
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2