Asst. Manager / Lead Analyst/ Team Lead/ Management Trainee Officer / Business Analyst

Job Description

Title: Asst. Manager / Lead Analyst/ Team Lead/ Management Trainee Officer / Business Analyst

Company Name: Apex Data Management & IT Ltd

Vacancy: 10

Age: 26 to 36 years

Location: Dhaka (Banani)

Salary: Negotiable

Experience:
∎ 2 to 6 years

Published: 5 Sep 2024

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 26 to 36 years

Responsibilities & Context:
∎ Customer Service Excellence: Manage end-to-end customer service, ensuring timely, professional delivery aligned with Apex DMIT’s brand promises. Serve as the main point of contact for clients, ensuring consistent quality and satisfaction.
∎ Quality Assurance & Coordination:  Ensure services meet quality standards through coordination with internal teams and vendors. Collaborate with cross-functional teams to maintain quality control and performance goals.
∎ Revenue Generation & Client Management: Build and maintain client relationships to drive revenue growth. Oversee client payments, vendor coordination, and billing accuracy while working toward sales targets.
∎ Performance Monitoring & Reporting: Set, monitor, and report on performance goals regularly to ensure alignment with company objectives. Track and analyze service delivery, client satisfaction, and revenue metrics.
∎ Leadership & Professionalism: Lead teams to achieve results, fostering a culture of excellence. Act as a brand ambassador and stay informed on company policies, marketing strategies, and business practices.
∎ Customer Service Excellence: Manage end-to-end customer service, ensuring timely, professional delivery aligned with Apex DMIT’s brand promises. Serve as the main point of contact for clients, ensuring consistent quality and satisfaction.
∎ Quality Assurance & Coordination:  Ensure services meet quality standards through coordination with internal teams and vendors. Collaborate with cross-functional teams to maintain quality control and performance goals.
∎ Revenue Generation & Client Management: Build and maintain client relationships to drive revenue growth. Oversee client payments, vendor coordination, and billing accuracy while working toward sales targets.
∎ Performance Monitoring & Reporting: Set, monitor, and report on performance goals regularly to ensure alignment with company objectives. Track and analyze service delivery, client satisfaction, and revenue metrics.
∎ Leadership & Professionalism: Lead teams to achieve results, fostering a culture of excellence. Act as a brand ambassador and stay informed on company policies, marketing strategies, and business practices.

Skills & Expertise:

Compensation & Other Benefits:
∎ Weekly 2 holidays, Gratuity
∎ Festival Bonus: 2
∎ Attractive Sales Incentives
∎ Transport Allowance
∎ Attractive Sales Incentives
∎ Transport Allowance

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Banani)

Job Highlights:
∎ 5 Days (Mon-Fri)
∎ Male: Night Shift (6.00 PM - 3.00 AM)
∎ Female: Night Shift (9.00 PM - 6.00 AM

Company Information:
∎ Apex Data Management & IT Ltd
∎ House No: 133 (6th, 7th & 8th Floor), Road: 12, Block-E, Banani, Dhaka-1213

Address::
∎ House No: 133 (6th, 7th & 8th Floor), Road: 12, Block-E, Banani, Dhaka-1213

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 5 Oct 2024

Category: Marketing/Sales