Asst. Executive, IT support/Technical Support

Job Description

Title: Asst. Executive, IT support/Technical Support

Company Name: Bio-Xin Cosmeceuticals

Vacancy: 3

Age: 23 to 30 years

Job Location: Dhaka (DOHS Mirpur)

Salary: Negotiable

Experience:

• At least 2 years

• Bachelor of Science (BSc) in Information Technology

• At least 2 years

• Age 23 to 30 years

• Hands-on experience with network devices like Cisco, MikroTik, and Fortinet.

• Sound knowledge of Wi-Fi routers and access points.

• Proficiency in hardware/software troubleshooting.

• Prior experience in an IT support role.

• Strong understanding of local networking, IT device/asset management, and network monitoring.

• Excellent problem-solving skills and attention to detail.

• Strong communication skills to effectively interact with team members and end-users.

• Ability to work independently and as part of a team.

• Proactive approach to identifying and resolving technical issues.

We are seeking a dedicated and skilled Junior IT Support/Technical Support professional to join our team. The ideal candidate will have a strong background in IT support, with hands-on experience in network devices, hardware/software troubleshooting, and local networking. This role is crucial for maintaining our IT infrastructure and ensuring seamless technical support for our organization.

• Provide technical support and troubleshooting for hardware and software issues.

• Manage and maintain network devices such as Cisco, MikroTik, and Fortinet.

• Configure and troubleshoot Wi-Fi routers and access points.

• Monitor and manage local networking and IT devices/assets.

• Assist in network monitoring and ensure the security and efficiency of IT systems.

• Support corporate IT needs and provide timely solutions to technical problems.

Compensation & other benefits as per HR Policies.