Asst. Executive - International Call Centre/ Customer Service Representative

Job Description

Title: Asst. Executive - International Call Centre/ Customer Service Representative

Company Name: Blue Pineapple Technology Ltd.

Vacancy: 03

Age: 22 to 27 years

Job Location: Dhaka (Gulshan)

Salary: Negotiable

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): IT Enabled Service,BPO/ Data Entry Firm,Call Center

Published: 2025-07-18

Application Deadline: 2025-08-17

Education: Graduation/ Post graduation degree in any discipline from any reputed public or private university. Graduates with CGPA 3.50 and above will be given preference.

Requirements:

• 1 to 2 years
• The applicants should have experience in the following business area(s): IT Enabled Service,BPO/ Data Entry Firm,Call Center

Skills Required: Excellent communication skill,Flexibility and Adaptability,Multi tasking ability,prioritising work,Time Management

Additional Requirements:

• Age 22 to 27 years

• Previous working experience in a customer support role.
• Strong phone & verbal communication skills along with active listening skills.
• Familiarity with CRM systems and practices.
• Customer focus and adaptability to different personality types.
• Ability to multi task, set priorities and manage time effectively.

Responsibilities & Context:

Job Responsibilities:

• Manage large amounts of inbound and outbound international calls in a timely manner.

• Follow communication “scripts” when handling different topics.

• Identify customers’ needs, clarify information, research every issue and provide solutions.

• Build sustainable relationships and engage customers by taking the extra mile.

• Willing to work at NIGHT SHIFT (9:30 PM to 6 AM).

Job Other Benifits:

• Provident fund,Weekly 2 holidays,Insurance,Gratuity,Over time allowance
• Salary Review: Yearly
• Festival Bonus: 2

• Weekend - Saturday & Sunday

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre