Asst. Executive - International Call Centre/ Customer Service Representative
Job Description
Title: Asst. Executive - International Call Centre/ Customer Service Representative
Company Name: Blue Pineapple Technology Ltd.
Vacancy: 03
Age: 22 to 27 years
Job Location: Dhaka (Gulshan)
Salary: Negotiable
Experience:
- 1 to 2 years
- The applicants should have experience in the following business area(s): IT Enabled Service,BPO/ Data Entry Firm,Call Center
Published: 2025-07-18
Application Deadline: 2025-08-17
Education: Graduation/ Post graduation degree in any discipline from any reputed public or private university. Graduates with CGPA 3.50 and above will be given preference.
Requirements:
- 1 to 2 years
- The applicants should have experience in the following business area(s): IT Enabled Service,BPO/ Data Entry Firm,Call Center
Skills Required: Excellent communication skill,Flexibility and Adaptability,Multi tasking ability,prioritising work,Time Management
Additional Requirements:
- Age 22 to 27 years
- Previous working experience in a customer support role.
- Strong phone & verbal communication skills along with active listening skills.
- Familiarity with CRM systems and practices.
- Customer focus and adaptability to different personality types.
- Ability to multi task, set priorities and manage time effectively.
Responsibilities & Context:
Job Responsibilities:
Manage large amounts of inbound and outbound international calls in a timely manner.
Follow communication “scripts” when handling different topics.
Identify customers’ needs, clarify information, research every issue and provide solutions.
Build sustainable relationships and engage customers by taking the extra mile.
Willing to work at NIGHT SHIFT (9:30 PM to 6 AM).
Job Other Benifits:
- Provident fund,Weekly 2 holidays,Insurance,Gratuity,Over time allowance
- Salary Review: Yearly
- Festival Bonus: 2
Weekend - Saturday & Sunday
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 8.02% |
| University of Dhaka | 2.11% |
| Stamford University Bangladesh | 1.90% |
| Southeast University | 1.69% |
| Jahangirnagar University | 1.69% |
| North South University | 1.69% |
| Daffodil International University (DIU) | 1.48% |
| 1.27% | |
| Independent University, Bangladesh | 1.27% |
| Jagannath University | 1.05% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 79.32% |
| 31-35 | 13.92% |
| 36-40 | 4.64% |
| 40+ | 0.63% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 31.22% |
| 20K-30K | 49.58% |
| 30K-40K | 14.14% |
| 40K-50K | 3.80% |
| 50K+ | 1.27% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 24.47% |
| 0.1 - 1 years | 17.72% |
| 1.1 - 3 years | 28.69% |
| 3.1 - 5 years | 13.50% |
| 5+ years | 15.61% |
