Asst. Executive - International Call Centre/ Customer Service Representative
Job Description
Title: Asst. Executive - International Call Centre/ Customer Service Representative
Company Name: Blue Pineapple Technology Ltd.
Vacancy: 05
Age: 22 to 30 years
Job Location: Dhaka (Gulshan Model Town)
Salary: Negotiable
Experience:
- 1 to 3 years
- The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Multinational Companies, Call Center
- Freshers are also encouraged to apply.
Published: 2025-10-10
Application Deadline: 2025-11-09
Education: Graduation/ Post graduation degree in any discipline from any reputed public or private university. Graduates with CGPA 3.50 and above will be given preference.
Requirements:
- 1 to 3 years
- The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Multinational Companies, Call Center
- Freshers are also encouraged to apply.
Skills Required: Attention to details,FLUENCY IN ENGLISH LANGUAGE,Multitasking ability,Problem solving and decision making
Additional Requirements:
- Age 22 to 30 years
Responsibilities & Context:
Job Responsibilities
Manage large amounts of inbound and outbound international calls promptly.
Identify customers’ needs, clarify information, research every issue and provide solutions.
Build sustainable relationships and engage customers by taking the extra mile.
Offer accurate and complete information using appropriate tools and methods.
Keep detailed records of customer interactions, account information, and filed documents.
Additional Requirements:
Previous working experience in a customer support role.
Strong phone and verbal communication skills along with active listening skill in English.
Familiarity with CRM systems and practices.
Customer focus and adaptability to different personality types.
Ability to multi-task, set priorities and manage time effectively
Job Other Benifits:
- Provident fund,Weekly 2 holidays,Insurance,Gratuity,Over time allowance
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 6.20% |
| University of Dhaka | 5.11% |
| Daffodil International University (DIU) | 2.55% |
| Jagannath University | 2.55% |
| Bangladesh University of Business and Technology | 2.19% |
| East West University | 1.82% |
| Prime University | 1.82% |
| Tejgaon College | 1.46% |
| World University of Bangladesh | 1.46% |
| Govt. Titumir College | 1.46% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 96.35% |
| 31-35 | 1.82% |
| 40+ | 0.36% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 30.29% |
| 20K-30K | 53.28% |
| 30K-40K | 12.04% |
| 40K-50K | 3.65% |
| 50K+ | 0.73% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 35.40% |
| 0.1 - 1 years | 16.79% |
| 1.1 - 3 years | 21.90% |
| 3.1 - 5 years | 16.79% |
| 5+ years | 9.12% |
