Asst. Executive - International Call Centre/ Customer Service Representative

Job Description

Title: Asst. Executive - International Call Centre/ Customer Service Representative

Company Name: Blue Pineapple Technology Ltd.

Vacancy: 05

Age: 22 to 30 years

Job Location: Dhaka (Gulshan Model Town)

Salary: Negotiable

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Multinational Companies, Call Center
• Freshers are also encouraged to apply.

Published: 2025-10-10

Application Deadline: 2025-11-09

Education: Graduation/ Post graduation degree in any discipline from any reputed public or private university. Graduates with CGPA 3.50 and above will be given preference.

Requirements:

• 1 to 3 years
• The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Multinational Companies, Call Center
• Freshers are also encouraged to apply.

Skills Required: Attention to details,FLUENCY IN ENGLISH LANGUAGE,Multitasking ability,Problem solving and decision making

Additional Requirements:

• Age 22 to 30 years

Responsibilities & Context:

Job Responsibilities

• Manage large amounts of inbound and outbound international calls promptly.

• Identify customers’ needs, clarify information, research every issue and provide solutions.

• Build sustainable relationships and engage customers by taking the extra mile.

• Offer accurate and complete information using appropriate tools and methods. 

• Keep detailed records of customer interactions, account information, and filed documents. 

Additional Requirements:

• Previous working experience in a customer support role.

• Strong phone and verbal communication skills along with active listening skill in English.

• Familiarity with CRM systems and practices.

• Customer focus and adaptability to different personality types.

• Ability to multi-task, set priorities and manage time effectively

Job Other Benifits:

• Provident fund,Weekly 2 holidays,Insurance,Gratuity,Over time allowance
• Salary Review: Yearly
• Festival Bonus: 2

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre