Asst. Executive/ Executive - International Call Centre
Job Description
Title: Asst. Executive/ Executive - International Call Centre
Company Name: Blue Pineapple Technology Ltd
Vacancy: 04
Age: 22 to 30 years
Job Location: Dhaka (Gulshan)
Salary: Negotiable
Experience:
- 1 to 2 years
- The applicants should have experience in the following business area(s): Call Center
Published: 2024-07-09
Application Deadline: 2024-08-08
Education:
- Bachelor/Honors
Requirements:
- 1 to 2 years
- The applicants should have experience in the following business area(s): Call Center
Skills Required: CRM Software,Fluent in English Speaking,work expericene with international client
Additional Requirements:
- Age 22 to 30 years
Previous working experience in an International Call Center.
Strong phone and verbal communication skills along with active listening skill.
Able to handle foreign clients.
Familiarity with CRM systems and practices.
Customer focus and adaptability to different personality types.
Ability to multi-task, set priorities and manage time effectively.
Able to work on roster basis and night shifts (if needed)
Responsibilities & Context:
Manage large amounts of inbound and outbound international calls in a timely manner.
Follow communication “scripts” when handling different topics.
Identify customers’ needs, clarify information, research every issue and provide solutions.
Build sustainable relationships and engage customers by taking the extra mile.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 8.00% |
| North South University | 3.00% |
| University of Dhaka | 3.00% |
| BRAC University | 2.50% |
| American International University Bangladesh (AIUB) | 2.50% |
| Jagannath University | 2.50% |
| Jahangirnagar University | 2.00% |
| Eastern University | 2.00% |
| Southeast University | 2.00% |
| Dhaka College | 2.00% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 87.50% |
| 31-35 | 10.50% |
| 36-40 | 1.50% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 36.55% |
| 20K-30K | 49.75% |
| 30K-40K | 11.17% |
| 40K-50K | 1.52% |
| 50K+ | 1.02% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 4.50% |
| 0.1 - 1 years | 13.00% |
| 1.1 - 3 years | 41.50% |
| 3.1 - 5 years | 27.00% |
| 5+ years | 14.00% |
