Title: Assistant Manager Credit Collection
Company Name: Kapotakkha Green City Limited
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Master of Business Administration (MBA) in Accounting Finance
∎ Skills Required: Attention to detail, Communication skills, Computer skill, Data Entry, Mathematics
Experience Requirements:
∎ 3 to 7 year(s)
∎ The applicants should have experience in the following area(s):
Accounting and Finance, bangla type, Communication skills, COMPUTER KNOWLEDGE, COMPUTER OFFICE MANAGEMENT, Credit Control And Recovery, Credit Recovery, Customer Relation, Customer Support
∎ The applicants should have experience in the following business area(s):
Banks, Credit Rating Agency, Direct Selling/Marketing Service Company, Food (Packaged)/Beverage, Govt./ Semi Govt./ Autonomous body, Investment/Merchant Banking, Micro-Credit, NGO, Real Estate
Job Responsibilities:
∎ Collection Asst. manager attempt to collect payment on overdue bills by informing customers of their debt and their various options for repayment.When agreeable payment terms are not reached,collections Asst manager take further action in Oder to collect payment on debts.
∎ Collections Asst manager typically work in call center and office environments during daytime,evening and weekend work shifts.
∎ Manages the employees who collect the money.
∎ Handles complaints or difficult calls.
∎ Makes sure employees comply with company policies when contacting individuals and other companies to collect past due balances that they owe.
∎ Ensures that all written correspondence complies with company policies in terms of verbiage and frequency of contact.
∎ Keeps up with changes in state and federal laws governing debt collections and makes sure employees receive training on any changes in laws.
∎ Makes sure the collectors on staff operate within the confines of the Federal Fair Debt Collection Practices Act (FDCPA) when making phone contact with individuals and companies.
∎ Monitors call reports to make sure collectors are making enough phone contacts each day.
∎ Identifies areas of the collection process that need improvement and implements an enhanced process that will help collectors be more effective.
∎ Tracks the rate of success of the entire process and continues to make adjustments when necessary.
∎ Trains new employees and holds training reviews for established employees.
∎ Performs audits of accounts that are in the system.
∎ Establishes quality control standards and maintains and enforces them over time.
∎ Negotiates payment arrangements and follows up to make sure the payments are made.
∎ Authorizes financial settlements with people who owe large debts.
∎ Supervise assigned accounts to identify unresolved debts.
∎ Develop effective repayment plans.
∎ Follow-up with clients on overdue accounts.
∎ Oversee all monthly payments and refunds.
∎ Research and implement effective collection techniques.
∎ Perform all administrative duties related to ensuring office efficiency.
∎ Create monthly credit records.
∎ Respond to client account queries in a timely and professional manner.
∎ Collections Asst manager report to a direct as assigned and work as part of a large team of collections officers.
Additional Requirements:
∎ Age 26 to 40 years
∎ Only males are allowed to apply
∎ Accounting Software (Quick Books,Enterprise One)
∎ Point of Sale (POS) Software
∎ Microsoft Programs (Word,Excel)
Salary: Negotiable
Compensation & Other Benefits:
∎ Attractive package with yearly increment, festival bonus, incentive etc
Application Deadline: 16 Jul 2020
Company Information:
∎ 16 Jun 2020
∎ Kapotakkha Green City Limited
∎ Address : Road # 128, House # 15, Flat # 602, Gulshan 1, Dhaka
∎ Web : www.kapotakkhagreencity.com
Category: Accounting/Finance
Source: bdjobs.com