Application Support officer (Backend Support) UK RO

Job Description

Title: Application Support officer (Backend Support) UK RO

Company Name: Revinr IT Ltd

Vacancy: 1

Age: 25 to 32 years

Job Location: Dhaka (Banani)

Salary: Negotiable

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): IT Enabled Service, Consulting Firms, Immigration and Education Consultancy Service

• Bachelor/Honors
• Masters

• Bachelor’s Degree in any discipline.

• 1 to 2 years
• The applicants should have experience in the following business area(s): IT Enabled Service, Consulting Firms, Immigration and Education Consultancy Service

• Age 25 to 32 years

Essential Skills and Experience:

• Fluent in both spoken and written English.
• Identifying, managing new and existing clients
• Managing the CRM system; whilst ensuring all relevant customer data is processed onto the system accurately
• Proficient in Microsoft Word, Excel & PowerPoin
• Team player with excellent problem-solving skills
• Target driven and capable of working within a fast-paced environment
• Good cultural awareness, and confident working with students/colleagues/partners from around the globe.
• Ability to self-motivate and self-manage your own student portfolio through positive relationship management.
• Aptitude for prioritizing tasks with an attention to detail to ensure information accuracy.

 Desirable Skills and Experience:

• Understanding of admissions policies of different educational institutions
• 1-2 years corporate experience
• Professional email etiquette

About Campora Global

Campora Global is a UK-headquartered EdTech business providing industry-leading solutions for study abroad agencies and the higher education (HE) industry around the world. Our goal is to provide solutions to our clients to streamline their day-to-day operations through effective use of knowledge, systems and technology. Our mission is to build a platform that will become a complete eco-system for the sector. The vision is to provide world-class technology solutions that streamline all aspects of the international student recruitment and admissions journey for prospective students, study abroad agents and educational institutions.

Job Responsibilities:

• Review students' applications against admission requirements as specified by colleges and universities.
• Work with our partner colleges and universities to resolve application issues and submit quality applications.
• Maintaining student files, handling inquiries, making applications for admission and visa.
• Ensure application processes are regularly updated to ensure precision of process detail.
• Undertake research into relevant colleges and universities and courses, obtaining information thoroughly and within given timeframes.
• Work across internal and external teams to ensure entry requirements and intakes are accurate to ensure optimal student outcomes.
• Ensure the system is correctly updated with application outcomes.
• Assist students with course related enquiries and requirements.