Airport Service Manager

Job Description

Title: Airport Service Manager

Company Name: SKYJET Aviation Ltd.

Vacancy: 01

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Masters/ Bachelor in Hospitality/ Aviation management from any reputed university.
∎ Expats are highly encouraged to apply.

Experience Requirements:
∎ 8 to 12 year(s)
∎ The applicants should have experience in the following area(s): Operations, Ground/ Airport Station Attendant, Passenger Service
∎ The applicants should have experience in the following business area(s): Airline

Job Responsibilities:
∎ Ensures service delivery to customer airlines is according to the airline contracts, and within the agreed budget level.
∎ Implement Policies and Procedures
∎ Ensures safety and security procedures are according to the Simplicity Ground Services Health & Safety regulations, and according to international aviation standards.
∎ Recruiting and staffing, establishes and leads the standard recruiting and hiring practices and procedures.
∎ Employee on boarding, development, and training.
∎ Employee Relations, partners with corporate management to communicate HR policies, procedures, programs and laws. Coaches and trains supervisors in their communication, feedback, recognition, and interaction responsibilities with the employees who report to them.
∎ Monitors performance, taking action to correct any shortfalls.
∎ Liaises with airline station managers, airport operations director, handling agents and security officials, union officials, and other airport stakeholders.
∎ Provides reports as required, and service delivery measurements.
∎ Provides leadership to the supervisor team, developing their skills.
∎ Able to negotiate contracts with airlines a plus.
∎ Work shifts as required by the business.

Additional Requirements:
∎ Age 30 to 40 years
∎ Only males are allowed to apply
∎ Ground Handling management experience.
∎ Financial management skills.
∎ Able to deal with senior airline, airport, and other stakeholder personnel at the airport.
∎ Fully conversant with airline ramp service handling procedures, aviation safety and security procedures, and Simplicity Ground Services ramp, safety and security procedures.
∎ Able to work with a multinational work force, and to adjust to the local conditions of the station.
∎ Good knowledge of ramp GSE.
∎ Good working knowledge of the IATA Standard Ground Handling Agreement
∎ Aptitude to develop the supervisor team , provide succession planning, and re-engineer business processes as demanded by changes in the business
∎ Able to support other stations as required and ensure own station responsibilities are covered when on leave.

Salary:
∎ Negotiable
∎ As per company policy

Application Deadline: May 12, 2019

Company Information:
∎ SKYJET Aviation Ltd.
∎ Address : Taj Marriot (5th floor) 25 Gulshan Avenue, Gulshan-1, Dhaka 1212
∎ Web : www.galaxybd.com
∎ Business : Galaxy Bangladesh Group comprises of :
(GSA for Qatar Airways Cargo/Oman Air/Maldivian Airlines/ Bangkok Airways/ Spice Jet / THE WAY Dhaka/ Galaxy Express Ltd. (DPD)/ VFS Global ( GFSL)/ Shipping-Hapag-Lloyd Bangladesh Shipping Line/Freight forwarding-Galaxy World Logistics Ltd/GBX Logistics Ltd /Tours-Travels etc.

Category: Hospitality/ Travel/ Tourism