AIR TICKETING & RESERVATION OFFICER
Job Description
Title: AIR TICKETING & RESERVATION OFFICER
Company Name: AIR CONNECT
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Preferred Professional Certification: Travels and Tourism, IATA Etc.
∎ Training/Trade Course: Air Ticketing & Tourism.
∎ Skills Required: Air Ticketing & Reservation.
∎ Air Ticket Cancel, Refund, Reissue, Revalidation.
∎ Must known Airlines ADM/ACM Policies.
∎ Preferred Professional Certification: Air Ticketing
∎ Training/Trade Course: Air Ticketing,Toursism
∎ Skills Required: Air Ticketing and Visa processing.
Experience Requirements:
∎ 3 to 5 year(s)
∎ The applicants should have experience in the following area(s):
Air Ticketing, Travel Agent, VISA CONSULTANT
∎ The applicants should have experience in the following business area(s):
Travel Agent
Job Context:
∎ We are looking for an energetic, target oriented and well qualified travel enthusiast to join our team and support the day-to-day activities of the ticketing and visa processing.
∎ To succeed in this role, you must be skilled at building and maintaining relationships with airlines, clients and work to provide exceptional customer service to the clients. You will assume different roles at times, as a project coordinator, critical/creative thinker, storyteller, and communication expert.
∎ You will have a creative flair and will be able to effectively communicate with clients to understand the delicate needs of our premium client segment, and accordingly find the best travel arrangements for clients.
Job Responsibilities:
∎ Airline Ticketing & reservation (Domestic & International).
∎ Creating PNR, Issuing and Reissuing Tickets using GDS (Sabre, Galileo & Amadeus), Fare computation, Product knowledge, Customer Service, Processes cancellations and modifications of reservations.
∎ Knowledge & dealing with REFUND & REISSUE.
∎ Attend & meet customer travel requirements over the phone, email, and counter with maximum satisfaction.
∎ Upselling by informing customers of additional services or special packages, such as Hajj package, Umrah package, tours & travels package, or upgraded seats/accommodations.
∎ Making invoices & maintain ticketing and visa-related accounts.
∎ Manage corporate clients through emails/text and other ways of communication.
∎ Must remain updated on Airline/ Travel notices and circulars and update the reservation team, sales team, and others accordingly.
∎ Must have knowledge of Airlines terms and conditions and ADM/ ACM policies.
∎ Having experience on group ticket arrangement is advantageous.
∎ Experience of handing IATA is a must.
∎ Any other duties assigned by the Management.
∎ Good relationship with Local and Foreign Airlines in Bangladesh
Additional Requirements:
∎ Age 24 to 35 years
∎ Both males and females are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 28 Feb 2023
Company Information:
∎ 31 Jan 2023
∎ AIR CONNECT
Category: Hospitality/ Travel/ Tourism
:
Source: bdjobs.com
Deadline Expired on 28th Feb 2023
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VISA CONSULTANT EXECUTIVE
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