Job Description
Title: Air Ticketing and Reservation Officer
Company Name: J.A. Travels & Tours
Vacancy: 1
Job Location: Dhaka (Dhanmondi)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ 3 to 4 year(s)
Job Responsibilities:
∎ Making travel itinerary with flights, hotels & other travel services
∎ Book flights, hotels & tour packages with different online systems
∎ Issuing Air Ticket, Re-Issuance, Refund processing and void related issues
∎ Telling details about our service to clients by phone calls/email/online communication/face to face.
∎ IATA related service. Operate GDS systems (Galileo, Sabre, Amadeus and Others online ticketing system) to issue
∎ Domestic, International and offline tickets.
∎ Coordinating and resolving issues like ticket re-route, re- schedule, re- issue, refund etc.
∎ Excellent at dealing with clients over the phone and providing necessary information to ensure customer satisfaction around the clock.
∎ Listen and understand customer queries and provide quick support on the required topic.
∎ Have updated knowledge about airline rules & policies.
∎ Keep sales records & report sales information monthly.
∎ Have destination knowledge about foreign countries
∎ Be polite, active & responsible with your duties
∎ Work with BSP/IATA-related operations is a must.
∎ Maintain sales records & report sales information monthly
Additional Requirements:
∎ Both males and females are allowed to apply
∎ Skills Required: Air Ticketing and Visa processing., Reservation/ Ticketing
∎ The applicants should have experience in the following area(s): Holiday Packages, Tour Operator, Travel Agency.
∎ Sound knowledge in English (both written & oral)
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 16 Jan 2024
Company Information:
∎ 17 Dec 2023
∎ J.A. Travels & Tours
∎ Address : Khan ABC Trade Plex (5th Floor), House # 37, Dhanmondi, Dhaka-1209.
Category: Hospitality/ Travel/ Tourism
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