Title: AAP/CFM Assistant
Company Name: Gonoshasthaya Kendra, Cox's Bazar
Vacancy: Not specific
Job Location: Cox's Bazar (Ukhia)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ At least 2 year(s)
Job Responsibilities:
∎ Responsible for ensuring CFM mechanisms are in the nutrition sites to strengthen the quality and accountability of the Nutrition program especially in regards to information sharing, participation of the beneficiaries, complaints and response mechanism
∎ Ensuring that CFM systems are always functional at the facility level & make sure beneficiaries understand that their privacy is well reserved
∎ Guide beneficiaries that seek help (information, assistance, or feedback).
∎ Ensuring confidentiality and security of all informational resources related to feedback and complaints from beneficiaries
∎ Receiving complaints and feedback and responding to inquiries of the beneficiaries or others at the complaint desk in the Integrated Nutrition facility
∎ Writing the complaint on behalf of the participant at the facility or HH level maintaining the confidentiality
∎ Ensuring that accountability to the affected population is understood and implemented.
∎ Maintaining effective record and filing system for all complaints solved and pending issues including correspondences.
∎ Clearly communicate the outcome of the action with the beneficiaries and communities when applicable, including follow-up/response with beneficiaries
∎ Providing technical advice and support to the participants through the Helpdesk
∎ Maintaining the beneficiaries database of the nutrition center to ensure entitlement account-ability
∎ Liaise with local authorities, community leaders, or other stakeholders to support the resolution of complaints.
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∎ Special Note
∎ Carry out any additional assignment in accordance with her/his position entrusted by the Nutrition Project Manager of GK from time to time and mutually agreed upon;
∎ Management may, at any point of time, modify this job description as it is deemed necessary in Gonoshastha Kendra's interests in consultation with the incumbent.
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Additional Requirements:
∎ Age at most 40 years
∎ 1-year work experience in the Rohingya response will be preferred;
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∎ Written and spoken Bangla
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∎ Female candidates will be prioritized
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∎ Ability to communicate in the Rohingya language (spoken Chittagong dialect )
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Salary: Tk. 30000 (Monthly)
Compensation & Other Benefits:
∎ Insurance
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 16 May 2023
Company Information:
∎ 10 May 2023
∎ Gonoshasthaya Kendra, Cox's Bazar
∎ Address : 40/ A, Mukti Jodda Shoroni, Saimon Road, Baharchara, Cox's Bazar.
∎ Web : www.gkcox.org
Category: NGO/Development
: Only shortlisted applicants will be called upon for interviews. Initial engagement will be for 6 months (subject to the extension of the project and funding availability). The selected candidates need to be joined on 1st July 2022.