Job Description
Title: Visa Officer
Company Name: East Coast Group
Vacancy: 1
Location: Dhaka (GULSHAN 1)
Experience:
∎ 2 to 5 years
Published: 2 Dec 2024
Education:
∎ Minimum Graduation of any discipline from reputed institutions.
∎ Minimum Graduation of any discipline from reputed institutions.
Requirements:
Additional Requirements:
∎ Strong understanding of immigration laws, visa policies, and consular services procedures.
∎ OTA based experience will be preferred.
∎ Expert in Visa Processing.
∎ Excellent communication skills (both written and verbal) for dealing with applicants and colleagues in both Bangla and English.
∎ Proficient using Microsoft Office applications.
∎ Strong analytical and decision-making abilities.
∎ Attention to detail and a high level of accuracy in processing documents.
∎ Knowledge about Amadeus, Galileo & Sabre GDS/ VRS system will be added advantage.
∎ Strong understanding of immigration laws, visa policies, and consular services procedures.
∎ OTA based experience will be preferred.
∎ Expert in Visa Processing.
∎ Excellent communication skills (both written and verbal) for dealing with applicants and colleagues in both Bangla and English.
∎ Proficient using Microsoft Office applications.
∎ Strong analytical and decision-making abilities.
∎ Attention to detail and a high level of accuracy in processing documents.
∎ Knowledge about Amadeus, Galileo & Sabre GDS/ VRS system will be added advantage.
Responsibilities & Context:
∎ Prepare, compile, and submit visa applications on behalf of clients.
∎ Review and assess visa applications to determine eligibility and ensure all required documentation is provided.
∎ Prepare documentations and all country visa application processing (Ex: UK, USA, Canada, Dubai, Singapore, Malaysia, Thailand etc.).
∎ Appropriately categorize and prioritize applications according to the visa type (e.g., tourist, student, work, etc.).
∎ Ensure adherence to processing timelines and service standards.· Advise clients on visa requirements, processes, and documentation for various countries.
∎ Assist clients in completing visa application forms and gathering required documents.
∎ Verify accuracy and completeness of all visa-related documents before submission.
∎ Guide clients through visa procedures, including appointment scheduling submission timelines.
∎ Keep clients informed of visa application status and any changes in immigration policies.
∎ Liaise with embassies, consulates and visa processing centers to ensure smooth application processing.
∎ Provide assistance and guidance to applicants by answering queries about visa requirements, application procedures, and documentation.
∎ Stay up to date with changes in immigration laws, policies, and international agreements.
∎ Communicate any policy changes or new requirements to the team and clients.
∎ Identify potential fraud and security risks associated with visa applications and take appropriate action.
∎ Ensure strict adherence to confidentiality requirements and the protection of sensitive applicant information.
∎ Resolve issues related to visa denials, application errors, or delays.
∎ Maintain detailed records of all visa applications and related documentation.
∎ Build and maintain positive relationships with clients to ensure satisfaction and trust.
∎ Respond promptly to client inquiries via phone, email, or in-person consultations.
∎ Offer personalized advice and solutions to address client concerns or issues.
∎ EC Aviation Limited (ECAL) started its journey in November 2015 with a brand name 'FLY EC' to meet growing in-house demand and external opportunities in the tailor-made travel and tourism needs. Within the shortest possible time, it has earned accreditation from IATA and has been offering air tickets, tour packages, visa consultancy, Hajj and Umrah (pilgrimage) packages and other services, such as hotel booking, airport transfers and business networking, for both domestic and international destinations with success.
∎ Prepare, compile, and submit visa applications on behalf of clients.
∎ Review and assess visa applications to determine eligibility and ensure all required documentation is provided.
∎ Prepare documentations and all country visa application processing (Ex: UK, USA, Canada, Dubai, Singapore, Malaysia, Thailand etc.).
∎ Appropriately categorize and prioritize applications according to the visa type (e.g., tourist, student, work, etc.).
∎ Ensure adherence to processing timelines and service standards.· Advise clients on visa requirements, processes, and documentation for various countries.
∎ Assist clients in completing visa application forms and gathering required documents.
∎ Verify accuracy and completeness of all visa-related documents before submission.
∎ Guide clients through visa procedures, including appointment scheduling submission timelines.
∎ Keep clients informed of visa application status and any changes in immigration policies.
∎ Liaise with embassies, consulates and visa processing centers to ensure smooth application processing.
∎ Provide assistance and guidance to applicants by answering queries about visa requirements, application procedures, and documentation.
∎ Stay up to date with changes in immigration laws, policies, and international agreements.
∎ Communicate any policy changes or new requirements to the team and clients.
∎ Identify potential fraud and security risks associated with visa applications and take appropriate action.
∎ Ensure strict adherence to confidentiality requirements and the protection of sensitive applicant information.
∎ Resolve issues related to visa denials, application errors, or delays.
∎ Maintain detailed records of all visa applications and related documentation.
∎ Build and maintain positive relationships with clients to ensure satisfaction and trust.
∎ Respond promptly to client inquiries via phone, email, or in-person consultations.
∎ Offer personalized advice and solutions to address client concerns or issues.
Skills & Expertise:
Compensation & Other Benefits:
∎ Mobile bill
∎ Festival Bonus: 2
∎ Welfare Fund
∎ Welfare Fund
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (GULSHAN 1)
Company Information:
∎ East Coast Group
∎ SW(G) 8, Bir Uttam Mir Shawkat Road, Gulshan-1, Dhaka-1212, Bangladesh.
∎ East Coast Group (ECG) is one of the fastest growing business conglomerates in Bangladesh. Having more than 30 years of experience in diversified business interests including Trading, Power Generation, Downstream Petroleum, Shipping, Renewable Energy, Plastics & Ceramics Manufacturing, Real Estate, Wood Treatment, Corporate Finance, Banking, Insurance, Tea Production, Logistics and Distribution.
Address::
∎ SW(G) 8, Bir Uttam Mir Shawkat Road, Gulshan-1, Dhaka-1212, Bangladesh.
∎ East Coast Group (ECG) is one of the fastest growing business conglomerates in Bangladesh. Having more than 30 years of experience in diversified business interests including Trading, Power Generation, Downstream Petroleum, Shipping, Renewable Energy, Plastics & Ceramics Manufacturing, Real Estate, Wood Treatment, Corporate Finance, Banking, Insurance, Tea Production, Logistics and Distribution.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 1 Jan 2025
Category: Hospitality/ Travel/ Tourism
