Visa Consultant Executive

Job Description

Title: Visa Consultant Executive

Company Name: World Famous Tours & Travels (WFTT)

Vacancy: 10

Age: 24 to 35 years

Job Location: Dhaka (Banani)

Salary: Tk. 18000 - 30000 (Monthly)

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Travel Agent

• Bachelor/Honors
• Masters

• Bachelor’s Degree (preferred in Travel, Business, or related field).

• At least 1 year
• The applicants should have experience in the following business area(s): Travel Agent

• Age 24 to 35 years

• Minimum 1 year of experience in visa consultancy, immigration, or travel services.
• Strong knowledge of visa documentation and embassy processes.
• Excellent communication & interpersonal skills (both in English & Bangla).
• Detail-oriented, organized, and capable of handling multiple cases at once.
• Proficiency in MS Office/CRM software is a plus.

Industry: Travel & Ticketing Services

Location: Banani

• Respond to customer queries via phone, email, or chat.

• Provide accurate information about products and services.

• Resolve customer complaints quickly and professionally.

• Escalate complex issues to the concerned department.

• Keep records of customer interactions in the system(CRM).

• Follow up with customers to ensure issue resolution.

• Stay updated on company products and policies.

• Coordinate with internal teams for faster solutions.

• Inbound/outbound calls

• Provide visa consultancy services and assist clients with documentation.

• Handle inquiries, follow up with potential customers, and achieve sales targets.

• Mobile bill,Performance bonus
• Salary Review: Yearly
• Festival Bonus: 2

• Attractive salary package.

• Incentives based on performance.

• Professional growth opportunities in the travel & tourism sector.

• Supportive team environment with training provided.