Ticketing & Visa Processing Officer

Job Description

Title: Ticketing & Visa Processing Officer

Company Name: Eco Travels Agency

Vacancy: 2

Job Location: Dhaka (Mirpur)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Honors running students also can apply.
∎ Skills Required: Air Ticketing and Visa processing., Capable to communicate in English, COMPUTER OFFICE MANAGEMENT

Experience Requirements:
∎ At least 3 year(s)
∎ The applicants should have experience in the following area(s): Reservation and ticketing, Tour Packages, Visa Processing
∎ The applicants should have experience in the following business area(s): Immigration & Education Consultancy Service, Travel Agent

Job Context:
∎ Eco Travels & Tours is a rising travel agency in the Bangladeshi tour & travel sector. Our main services are Air ticketing, International visa processing, arrange package tour & Hotel booking for domestic & international.
∎ We are looking for an experienced, Energetic, well mannered, creative and ambitious candidates to join our team and support the day-to-day activities of the Air ticketing & Visa Processing department.

Job Responsibilities:
∎ Air Ticketing and Visa processing.
∎ Creating PNR, Issuing and Reissuing Tickets.
∎ Using GDS (Galileo, Sabre & Amadeus).
∎ Customer Service, Processes cancellations and modifications of reservations.
∎ Provide necessary support to Visa & Package tour Processing Sector.
∎ Dealing with customer complaints and requests effectively and courteously, providing or seeking solutions as quickly as possible.
∎ Sorting out issues that may increase bookings or reservations.
∎ Increasing selling by informing customers of additional services or special packages, such as Umrah package, tour packages, or upgraded seats/accommodations.
∎ Manage Daily Official works.
∎ Making invoices & maintain ticketing and visa-related accounts.
∎ Manage corporate clients through emails and other ways of communication.
∎ Must remain updated on Airlines / Travel notices and circulars and update the reservation team, sales team, and others accordingly.
∎ Must have knowledge of Airlines terms and conditions and ADM/ ACM policies.
∎ Have experience in group ticket arrangement and act as a tour guide if needed.
∎ Must be able to meet monthly sales targets.
∎ The candidate must be self-motivated & willing to work under pressure. Must be smart, proactive, and hardworking.
∎ Should follow the office timing, rules, and other terms as per company policy.
∎ Any duties assigned by the Management

Additional Requirements:
∎ Age 20 to 35 years
∎ Only females are allowed to apply
∎ Candidates will get extra advantage if she has good English communication skill & Computer skill (like Graphic Design & advance MS Office Program)

Salary:
∎ Negotiable
∎ Yearly Increment will be provided.

Compensation & Other Benefits:
∎ Mobile bill, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Tea, Coffee & light snacks will be provided.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 15 Jan 2023

Company Information:
∎ 26 Dec 2022
∎ Eco Travels Agency
∎ Address : 231 Senpara Parbata, Central Plaza, (1st Floor) Mirpur 10, Dhaka 1216
∎ Web : www.ecotravels.com.bd
∎ Business : Eco Travels is one of the reputed travel agency in Bangladesh. Our Journey of excellence was started from the years of 2014. We are providing exceptional traveling experience to client. We are IATA accredited travel agency in Bangladesh.
Eco Travels is specialized in providing Cost effective and quality travel solutions to all our valued clients. we Offers a wide spectrum of travel services which includes Flight Reservation, Air Ticketing (Domestic & International), Tourist Visa Processing, Business Visa Processing, Medical Visa Processing, Student Visa Processing, Hotel Accommodation, Holiday & Honeymoon Packages (Domestic & International), Car Rent, Cruise Packages, Train Tickets (only India) etc..
We also assist our clients to obtain different short of Visa according to their expectation. We are equipped with standardization and advanced GDS system #Galileo #Amadeus #Sabre that provides instant flight confirmation to any Destination of the World...

Category: Hospitality/ Travel/ Tourism

: Please attached your updated CV & a clear photograph.

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