Telesales Executive

Job Description

Title: Telesales Executive

Company Name: Breezy Venture

Vacancy: 5

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ HSC
∎ Expert in Tele Sales over the phone.
∎ Skills Required: Consumer Behavior Understanding, Consumer Durables - Sales & Marketing, Customer Support through Phone, Excellent communication skill, Tele Sales

Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following business area(s): Direct Selling/Marketing Service Company, Healthcare/Lifestyle product
∎ Freshers are also encouraged to apply.

Job Context:
∎ Communication Medium: Tele Sales Executives primarily interact with customers and prospects over the phone. They use telephone calls, virtual communication platforms, and other telecommunications tools to connect with individuals and convey sales messages.
∎ Sales Targets and Metrics: Tele Sales Executives typically operate in a target-driven environment. They are expected to achieve specific sales goals, such as meeting sales quotas, generating revenue, or acquiring new customers. Performance is often evaluated based on key metrics like call volume, conversion rates, average order value, and customer retention.
∎ Sales Techniques and Strategies: Telesales Executives employ various sales techniques and strategies to engage potential customers and close deals remotely. They may use persuasive language, active listening, objection handling, and upselling/cross-selling techniques to maximize sales opportunities.
∎ Product or Service Knowledge: Tele Sales Executives need to possess a comprehensive understanding of the products or services they are selling. They should be able to effectively communicate the features, benefits, and value propositions to potential customers, addressing any inquiries or concerns that may arise.
∎ Customer Relationship Management: Tele Sales Executives often work with customer relationship management (CRM) software or databases to manage and update customer information, track sales activities, and maintain records of interactions. This helps in maintaining accurate customer profiles, identifying potential leads, and nurturing customer relationships.
∎ Team Collaboration: Tele Sales Executives may work as part of a sales team, collaborating with colleagues, sales managers, and other departments within the organization. They may share information, discuss strategies, and coordinate efforts to achieve sales targets and objectives.
∎ Market and Industry Knowledge: It is important for Tele Sales Executives to stay informed about the market trends, industry developments, and competitors` activities. This knowledge enables them to position their products or services effectively, address customer concerns, and stay competitive in the market.
∎ Compliance and Ethics: Tele Sales Executives are expected to adhere to company policies, procedures, and ethical standards while engaging with customers. They must comply with applicable laws and regulations, respect customer privacy, and maintain confidentiality of sensitive information.
∎ Time Management and Prioritization: Tele Sales Executives often handle a high volume of calls and tasks throughout the day. Effective time management and prioritization skills are essential to efficiently handle customer interactions, follow-up activities, administrative tasks, and achieve sales targets.
∎ Continuous Learning: Given the dynamic nature of sales and evolving customer preferences, Telesales Executives should engage in continuous learning and development. They may participate in training programs, attend industry events, and stay updated on sales techniques, product knowledge, and emerging trends to enhance their performance.

Job Responsibilities:
∎ Contacting potential customers over the phone to generate sales leads.
∎ Making outbound calls to follow up on leads and convert them into sales.
∎ Identifying customer needs and providing appropriate product or service recommendations.
∎ Explaining the features and benefits of products or services to potential customers.
∎ Answering questions and addressing concerns of customers.
∎ Achieving sales targets and quotas set by the company.
∎ Maintaining a high level of product knowledge to effectively communicate with customers.
∎ Managing customer databases and updating customer information accurately.
∎ Keeping track of sales activities and submitting regular sales reports.
∎ Building and maintaining relationships with customers to ensure customer satisfaction and loyalty.
∎ Resolving customer complaints or issues in a timely and professional manner.
∎ Collaborating with the sales team and other departments to achieve sales objectives.
∎ Staying updated on industry trends, market conditions, and competitors' activities.
∎ Participating in sales training programs to enhance selling skills and product knowledge.
∎ Following company policies, procedures, and ethical standards in all sales activities.

Additional Requirements:
∎ Age 20 to 35 years
∎ Both males and females are allowed to apply

Salary:
∎ Tk. 10000 - 12000 (Monthly)
∎ At Breezy Venture, we believe in recognizing and rewarding the hard work and success of our employees. As a Sales Executive, you will enjoy a competitive base salary along with additional incentives to further enhance your earnings. Competitive base salary Additional sales commission for each sale Two Eid Festival bonuses after completing 6-month provision period Performance-based incentives and recognition programs Note: Specific salary details will be discussed during the interview process.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 10 Aug 2023

Company Information:
∎ 15 Jul 2023
∎ Breezy Venture
∎ Address : C/22 , Road 2, Hill View , Nasirabad, Panchlash, Chattogram

Category: Marketing/Sales

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