Tele Counsellor

Job Description

Title: Tele Counsellor

Company Name: Banglay IELTS & Immigration Center

Vacancy: 4

Age: 22 to 25 years

Job Location: Dhaka (Uttara Sector 4)

Salary: Negotiable

Experience:

  • 1 to 2 years
  • The applicants should have experience in the following business area(s): Training Institutes,Coaching Center


Published: 2025-07-28

Application Deadline: 2025-08-27

Education:
    • Bachelor/Honors


Requirements:
  • 1 to 2 years
  • The applicants should have experience in the following business area(s): Training Institutes,Coaching Center


Skills Required: Call Center,call center training,CRM Management

Additional Requirements:
  • Age 22 to 25 years
  • Only Female


Responsibilities & Context:

Providing expert advice and support:

  • Offering guidance and counselling services to clients via telephone or other digital platforms. 

Assessing client needs:

  • Understanding the specific issues and concerns of each client to tailor support effectively. 

Developing personalized action plans:

  • Creating customized plans to help clients achieve their goals and address their needs. 

Offering coping strategies and therapeutic advice:

  • Providing immediate support and guidance on how to manage difficult situations. 

Maintaining client confidentiality:

  • Ensuring that all client information and interactions are kept confidential and secure. 

Referring clients to other resources:

  • Connecting clients with appropriate mental health professionals or other relevant services when needed. 

Documenting client interactions:

  • Maintaining accurate and detailed records of all client interactions. 

Following up with clients:

  • Checking in with clients to ensure their needs are being met and to track their progress. 

Staying updated on relevant information:

  • Keeping up with the latest trends and best practices in counselling and relevant fields. 

Collaborating with other professionals:

  • Working with colleagues to enhance service quality and client outcomes. 


Job Other Benifits:

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Education/Training

Interested By University

University Percentage (%)
Jahangirnagar University 6.48%
Jagannath University 5.56%
National University 3.70%
University of Dhaka 3.70%
Uttara University 3.70%
University of Chittagong 2.78%
Eden Mohila College 2.78%
North South University 2.78%
University Of Asia Pacific 2.78%
University of Liberal Arts Bangladesh 1.85%

Interested By Age Range

Age Range Percentage (%)
20-30 79.63%
31-35 11.11%
36-40 4.63%
40+ 0.93%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 50.47%
20K-30K 39.25%
30K-40K 6.54%
40K-50K 2.80%
50K+ 0.93%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 39.81%
0.1 - 1 years 9.26%
1.1 - 3 years 26.85%
3.1 - 5 years 10.19%
5+ years 13.89%

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