Support Engineer

Job Description

Title: Support Engineer

Company Name: Race Online limited

Vacancy: 05

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Graduation
∎ Skills Required: IT System Management

Experience Requirements:
∎ 1 to 2 year(s)

Job Responsibilities:
∎ Provide customer support over phone and Onsite
∎ Troubleshoot corporate and local service provider problems.
∎ Monitoring Network Infrastructure
∎ Reporting and Documentation
∎ Create trouble ticket, follow-up and replay clients email.
∎ Coordinate with other departments.

Additional Requirements:
∎ Age 22 to 30 years
∎ Only males are allowed to apply
∎ Basic knowledge about TCP/IP,
∎ Basic Knowledge about layer 3 router protocol (OSPF,EIGRP)
∎ Basic Knowledge about BGP.
∎ Clear concept about Layer 2 switching (VLAN, VTP, RSTP/MSTP)
∎ Windows troubleshooting,

Salary: Negotiable

Application Deadline: 28 Sep 2020

Company Information:
∎ 23 Sep 2020
∎ Race Online limited

Category: IT/Telecommunication