Support Engineer

Job Description

Title: Support Engineer

Company Name: M/S. Kafil Uddin Group

Vacancy: --

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 3 years
• The applicants should have experience in the following business area(s): IT Enabled Service, Computer Hardware/Network Companies, Engineering Firms, Group of Companies, Transport Service, Transportation

• Diploma in Engineering in Electrical & Electronic Engineering
• Diploma in Engineering in Computer Science & Engineering
• Bachelor in Engineering (BEngg) in Electrical & Electronic Engineering
• Bachelor in Engineering (BEngg) in Computer Science & Engineering
• Masters in Engineering (MEngg) in Electrical & Electronic Engineering

• At least 3 years
• The applicants should have experience in the following business area(s): IT Enabled Service, Computer Hardware/Network Companies, Engineering Firms, Group of Companies, Transport Service, Transportation

• Only Male

• Hardware & Network Maintenance, Office Software, Online Ticket Reconcilation, Making Daily & Monthly Report, Products Inventory.

• Network & Connectivity Maintenance: Maintains LAN and internet connectivity products, their installation, configuration, and troubleshooting. Maintains antivirus software, diagnoses, and resolves computer and network/connectivity problems.

• System Management: Ensures the smooth running of computer systems and that users get maximum benefits.

• Troubleshooting: Troubleshoots hardware, software, and networking problems, determines the cause of error or stoppage, applies corrective techniques in cases where problems can be corrected, and may arrange for repair of faulty equipment or upgrade out-of-date systems.

• Network Performance Monitoring: Monitors the performance of local area networks, tracks significant problems, evaluates usage, and modifies hardware/software for optimal performance.

• Network Administration: Performs daily network administration tasks such as creating user ids, maintaining groups, enabling printer sharing, managing security, and backups.

• CCTV and IP Camera Management: Establishes and maintains DVR/NVR system in Office/branch.

• Hardware & Software Support: Prepares, installs, configures, sets up, and provides extensive support to PC, Laptop, UPS related hardware, and software issues instantly.

• IT Asset Management: Maintains IT Asset Management and performs asset maintenance regularly.