Supervisor - COMs
Job Description
Title: Supervisor - COMs
Company Name: A Reputed National Organization
Vacancy: 01
Job Location: Cox's Bazar (Ukhia)
Employment Status: Full-time, Contractual
Educational Requirements:
∎ Bachelor’s Degree in Social Science / Political Science / Sociology / Development Studies / Humanities / Community Development Law or other related discipline.
Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following business area(s):
Development Agency, NGO
Job Context:
∎ The purpose of the position is to carry out the duties & responsibilities of ‘Supervisor – COMs’ under the supervision of ‘CBP Coordinator’ and ensure effective implementation of the organizational Community Based Protection Project Activities.
∎ The duration of the contract will be until December 31, 2023.
Job Responsibilities:
∎ Work under the guidance of Senior supervisor - COMs to implement plan for material and logistical needs of the program.
∎ Provide frontline support to COMs distribution of material (for instance, forms, vests, stationery), administrative (i.e., issuance of ID card, attendance record keep and filing, payment of support cost, approval of sick/business leave) and logistical needs (arrange training venue, lunches, breaks and other amenities) to enable COMs to perform their work efficiently.
∎ Supervise and guide the COMs in their duties and activities, monitor and evaluate the COMs’ individual performance.
∎ Participate regularly in the COM activities (such as home visits, case referrals and awareness raising)
∎ Participate in focus group discussions to collect baseline data, build rapport with the community and obtain information to implement/improve the COM activities and religious leader (Imam and women religious teacher);
∎ Organize and/or participate in focus group discussions to collect baseline data, build rapport with the community, and obtain information to implement/improve the COM activities.
∎ Together with the COM supervisor, design, coordinate, organize daily and weekly schedules of the COMs based on the context of the camp and mobilize the COM team for community engagement and related activities.
∎ Organize regular Service Walk and Service Mapping for the COMs with the help of the Senior Supervisor - COMs to introduce and update knowledge of COM members on service providers in the camps.
∎ Support COMs in Saturday Solidarity Project and Community level awareness training.
∎ Support COM Supervisor to address complaints, conflict in the workplace, misconduct and violations of the rules and regulations or code of conduct by the COMs in a timely, responsible, and professional manner and in accordance with the operational standards.
∎ Facilitate arranging meetings with visitors, representatives from government, local and international organizations.
∎ Together with the Team Leader, design, coordinate, organize daily and weekly schedules of the COMs based on the context of the camp and mobilize the COM team for community engagement and related activities.
∎ Provide daily updates, review past week’s work/activities.
∎ Support in maintaining communication with the volunteers on a regular basis to understand the problems and challenges they face in their work, and together with the team, identify and implement creative solutions.
∎ Assist in Identifying good practices, promote and recognize outstanding work performance or contribution from COM team members and religious leader (Imam and women religious teacher).
∎ Review the intake and referral forms and discuss with the COMs on actions/responses.
∎ Make referrals to service agencies and follow up on urgent cases of individuals with specific needs referred by COMs to partners, UNHCR and other service providers with an aim to find the best possible solutions for the individual cases.
∎ Document and keep accurate and timely records of cases, actions taken, outcome and case status according to the agreed format and presentation style.
∎ Support to Senior Supervisor - COMs to promote and do what is necessary to support the COMs in finding community-based solutions to protection problems identified in the community.
∎ Support to Senior Supervisor - COMs to monitor and keep UNHCR updated on the protection incidents, and/or any instances or situations that may impact on the rights of refugees, safety and security of the COMs, staff, and objectives of the programme.
∎ Together with UNHCR community group team and Project Coordinator take part in the design, planning, implementation, monitoring, and evaluation of the community group programme activities.
∎ Put in place structure and appropriate means of community groups to be open to all refugees according to the type of the groups such as men, women, or youth – boy and girls and work in community-based approach.
∎ Ensure weekly meetings are facilitated for community Group at the agreed place, day, and time, which should remain the same week to week.
∎ At their meetings, motivate the Community Groups for discussing community concerns and problems that they want to address; design volunteer service projects that address identified issues; and identify capacities and resources that are available within their community, or which will be needed for the project.
∎ Regularly participate in Community Group activities to monitor the development of a plan and conduct two service projects in each month as per plan for the members to remain engaged, including mobilize them in disaster like fire, cyclone, flash flood, landslide.
∎ To create an environment where group members can also propose personal development, training, and learning activities to strengthen their capacity as volunteers and as a community group.
∎ Monitoring the capacity building of the members of each group is in line with the training plan.
∎ Put in place a system to link with other teams and advocate for community concerns.
∎ Promote gender equality, accountability, transparency, participation, and merit-based decision-making within the team.
Additional Requirements:
∎ Age at least 25 years
∎ Both males and females are allowed to apply
∎ Experience in the field of Community Based Protection activities with a focus on Community Outreach Members under UNHCR project
∎ Must have proven experience in managing similar types of projects Successfully
∎ Ability to work independently & must have experience of team management.
∎ Strong analytical, problem-solving, Conflict Management and decision-making capabilities
∎ Willingness and ability to work in hardship environments.
∎ Diplomacy, tact and negotiating skills are essential.
∎ Previous exposure to UN sector approach at field implementation level
∎ Profound management skills in implementing comprehensive organizational development projects.
∎ Excellent verbal and written communication, presentation, and reporting skills in English and effective interpersonal and negotiation skills, proven through successful interactions with all levels of stakeholder groups.
∎ Person with disability are encouraged to apply
Salary: Tk. 42000 (Monthly)
Compensation & Other Benefits:
∎ As per Human Resource Policies & Procedures of the organization.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 4 Jun 2023
Company Information:
∎ 31 May 2023
∎ A Reputed National Organization
Category: NGO/Development
: APPLICATION PROCESS• Interested persons are requested to apply with a complete CV with contact mobile / telephone number and a copy of recent passport size photograph.• Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.• Application must be submitted through online by clicking on Apply Online Button.Note: Application sent by email will not be considered.Only short-listed candidates shall be contacted. References will be taken and background and Anti-terrorism checks will be carried out in conformity with organization’s Safeguarding policy of Children and Adults and Anti-Money Laundering Policy & Prevention of Terrorist FinancingATTENTION:• The organization aims to attract and select a diverse workforce ensuring equal opportunity to everyone irrespective of race, age, gender, class, ethnicity, disability, location and religion.• The organization is committed to ensuring that wherever we work there is no tolerance for the abuse of power, privilege or trust.• The Organization reinforces a culture of zero tolerance towards any form of inappropriate behaviour, abuse, harassment, or exploitation of any kind.• All employees are expected to abide by the Protection from Sexual Exploitation and Abuse & Child Protection Policy of the organization.• The safeguarding of our beneficiaries, staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities seriously.
Source: bdjobs.com
Deadline Expired on 4th Jun 2023
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