Student Connect Officer

Job Description

Title: Student Connect Officer

Company Name: Universal College Bangladesh

Vacancy: --

Location: Dhaka

Published: 1 Mar 2025

Education:
∎ Bachelor/Honors
∎ Bachelor's degree with strong academic credentials.

Requirements:

Additional Requirements:
∎ Previous experience in student counseling or engagement is preferred.
∎ Excellent communication skills in both English and Bangla.
∎ Strong interpersonal and persuasive communication abilities.
∎ Ability to work collaboratively in a team-oriented environment.
∎ Previous experience in student counseling or engagement is preferred.
∎ Excellent communication skills in both English and Bangla.
∎ Strong interpersonal and persuasive communication abilities.
∎ Ability to work collaboratively in a team-oriented environment.

Responsibilities & Context:
∎ Make outbound calls to follow up on leads, registration status, and inquiries from prospective students.
∎ Answer incoming calls from prospective students, parents, and other stakeholders, addressing inquiries about the institution’s programs, admissions, fees, and policies.
∎ Generate leads by reaching out to prospective students and providing information on the institute’s offerings.
∎ Follow up on inquiries, ensuring that prospective students and parents receive all necessary information to proceed with their applications.
∎ Drive Walk-in to campus.
∎ Follow the company’s provided calling script to ensure consistency, and stay informed about program USPs, eligibility criteria, admission processes, and website FAQs or policies.
∎ Build and maintain positive relationships with prospective students and their families.
∎ Achieve individual targets and contribute to overall team goals.
∎ Keep accurate records of all interactions and analyze data for insights and improvements.
∎ Prepare and submit timely reports on performance, targets, and student inquiries.
∎ Major Responsibilities
∎ Make outbound calls to follow up on leads, registration status, and inquiries from prospective students.
∎ Answer incoming calls from prospective students, parents, and other stakeholders, addressing inquiries about the institution’s programs, admissions, fees, and policies.
∎ Generate leads by reaching out to prospective students and providing information on the institute’s offerings.
∎ Follow up on inquiries, ensuring that prospective students and parents receive all necessary information to proceed with their applications.
∎ Drive Walk-in to campus.
∎ Follow the company’s provided calling script to ensure consistency, and stay informed about program USPs, eligibility criteria, admission processes, and website FAQs or policies.
∎ Build and maintain positive relationships with prospective students and their families.
∎ Achieve individual targets and contribute to overall team goals.
∎ Keep accurate records of all interactions and analyze data for insights and improvements.
∎ Prepare and submit timely reports on performance, targets, and student inquiries.

Skills & Expertise:

Employment Status: Full Time

Job Location: Dhaka

Read Before Apply:

Interested candidates are requested to submit their updated resume by 8 March 2025 to [email protected] mentioning the position title in the subject line.