Job Description
Title: Software Implementation & Support Engineer
Company Name: Esteem Soft Limited
Vacancy: 6
Age: 23 to 30 years
Location: Anywhere in Bangladesh
Salary: Tk. 10000 - 20000 (Monthly)
Experience:
∎ At most 3 years
Published: 27 Aug 2024
Education:
∎ Diploma in Computer, Bachelor in Engineering (BEngg) in BSc, Bachelor degree in any discipline
Requirements:
Additional Requirements:
∎ Age 23 to 30 years
Responsibilities & Context:
∎ Proven experience in software implementation, training, and support, preferably in the healthcare ERP domain.
∎ Strong problem-solving skills and the ability to work independently under pressure.
∎ Excellent communication skills, both verbal and written.Proficiency in using remote support tools such as TeamViewer, anydesk, etc.
∎ Willingness to travel throughout Bangladesh.
∎ Ability to manage multiple tasks and prioritize effectively.
∎ A proactive and positive attitude towards challenges and opportunities for growth.Why Join Us:
∎ Opportunity to work with cutting-edge healthcare ERP software.
∎ A supportive environment that values professional development and growth.
∎ Exposure to a variety of challenges and learning experiences.Internships are available for young and energetic freshers. So freshers are encouraged to apply.
∎ Context:We are a pioneer of cloud-based hospital management ERP software in Bangladesh. We are seeking a dynamic and dedicated Software Implementation & Support Engineer to join our team. Our ideal candidate is passionate about working in diverse environments, thrives on new challenges, and excels in problem-solving. If you are enthusiastic about healthcare ERP software and are committed to providing exceptional client support, we want to hear from you!Key Responsibilities:Implementation & Training: Assist with the implementation of our healthcare ERP software and deliver comprehensive training sessions to clients, both in-person and virtually.Support & Troubleshooting: Provide technical support and troubleshoot issues via physical visits, TeamViewer, Skype, phone, and other communication tools.Client Communication: Regularly update clients on new software features and improvements, ensuring they are well-informed and satisfied with the service.Customer Service: Handle and resolve customer complaints efficiently, maintaining a high level of professionalism.Presentation Support: Collaborate with the sales team to assist with ERP software presentations and demonstrations to prospective clients.Travel: Be prepared to travel across Bangladesh as needed for client visits and support.Additional Responsibilities: Perform other duties as assigned to ensure successful software implementation and client satisfaction.Qualifications:
∎ Proven experience in software implementation, training, and support, preferably in the healthcare ERP domain.
∎ Strong problem-solving skills and the ability to work independently under pressure.
∎ Excellent communication skills, both verbal and written.Proficiency in using remote support tools such as TeamViewer, anydesk, etc.
∎ Willingness to travel throughout Bangladesh.
∎ Ability to manage multiple tasks and prioritize effectively.
∎ A proactive and positive attitude towards challenges and opportunities for growth.Why Join Us:
∎ Opportunity to work with cutting-edge healthcare ERP software.
∎ A supportive environment that values professional development and growth.
∎ Exposure to a variety of challenges and learning experiences.Internships are available for young and energetic freshers. So freshers are encouraged to apply.
Skills & Expertise:
Compensation & Other Benefits:
∎ The salary range can be increased up to 35000. Salary may be reviewed based on performance.
∎ T/A, Mobile bill, Tour allowance, Performance bonus, Provident fund
∎ Salary Review: Half Yearly
∎ Lunch Facilities: Full Subsidize
∎ Festival Bonus: 2
∎ Project Incentive
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Male
Job Location: Anywhere in Bangladesh
Read Before Apply: Prefer Video Resume.
Company Information:
∎ Esteem Soft Limited
∎ House # 77, Level # 2. Road # 02, Block # A, Bashundhara R/A
∎ https://esteemsoftbd.com
∎ Esteem Soft Limited began its journey as Esteem Corporation in 2011. It was incorporated as a limited company in 2017 named Esteem Soft Limited. Since its inception, Esteem Soft Limited has offered a wide range of web solutions and development services, as well as several software solutions and other services to help clients grow and succeed.
Esteem Soft Limited, a leading provider of automation solutions, has been helping organizations in the healthcare, education, and small business sectors streamline their operations and boost efficiency. We are pioneers of Cloud-Based Hospital Management ERP Software which won the National ICT Award 2019.
Address::
∎ House # 77, Level # 2. Road # 02, Block # A, Bashundhara R/A
∎ https://esteemsoftbd.com
∎ Esteem Soft Limited began its journey as Esteem Corporation in 2011. It was incorporated as a limited company in 2017 named Esteem Soft Limited. Since its inception, Esteem Soft Limited has offered a wide range of web solutions and development services, as well as several software solutions and other services to help clients grow and succeed.Esteem Soft Limited, a leading provider of automation solutions, has been helping organizations in the healthcare, education, and small business sectors streamline their operations and boost efficiency. We are pioneers of Cloud-Based Hospital Management ERP Software which won the National ICT Award 2019.
Application Deadline: 11 Sep 2024
Category: IT/Telecommunication
