Software Implementation & Support Engineer

Job Description

Title: Software Implementation & Support Engineer

Company Name: Esteem Soft Limited

Vacancy: 5

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Diploma in Computer, Bachelor in Engineering (BEngg) in BSc
∎ Skills Required: Customer Support, Energetic and self-motivated, ERP Implementation, Motorbike Driving, MS Word/ Excel/ PowerPoint/ OneNote

Experience Requirements:
∎ 1 to 5 year(s)
∎ The applicants should have experience in the following area(s): Customer Support/ Client Service, ERP Implementation, knowledge in ERP, Software Implementation, Technical Sales/ IT Marketing
∎ The applicants should have experience in the following business area(s): Software Company, Supply Chain

Job Responsibilities:
∎ Support/ Assist Healthcare ERP Software implementation and training.
∎ Provide our software training to our clients both physically and virtually.
∎ Provide software support and troubleshooting physically, using Team-viewer/Skype/phone, etc.
∎ Communicate with the client regularly with software new features.
∎ Willing to work under pressure.
∎ Responsible for handling customer complaints and resolving them efficiently while maintaining a high level of professionalism.
∎ Assist ERP software presentations to clients with the sales team.
∎ Other responsibilities as required.

Additional Requirements:
∎ Age 23 to 35 years
∎ Only males are allowed to apply
∎ Very good knowledge of customer service or ERP and IT. (Experience in the health sector is a bonus). Capable of handling new challenges, problem solvers & and knows how to handle clients smoothly.
∎ Must be a good team player.
∎ Knowing about driving a motorbike will get a preference.
∎ Honest, Confident, Smart, Professional, Hardworking & Energetic.

Salary:
∎ Tk. 15000 - 30000 (Monthly)
∎ The salary range can be increased up to 35000. Salary may be reviewed based on performance.

Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance, Performance bonus, Provident fund, Over time allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 19 Jan 2024

Company Information:
∎ 20 Dec 2023
∎ Esteem Soft Limited
∎ Address : House # 77, Level # 2&3. Road # 02, Block # A, Bashundhara R/A
∎ Web : https://esteemsoftbd.com
∎ Business : Esteem Soft Limited began its journey as Esteem Corporation in 2011. It was incorporated as a limited company in 2017 named Esteem Soft Limited. Since its inception, Esteem Soft Limited has offered a wide range of web solutions and development services, as well as several software solutions and other services to help clients grow and succeed.
Esteem Soft Limited, a leading provider of automation solutions, has been helping organizations in the healthcare, education, and small business sectors streamline their operations and boost efficiency. We are pioneers of Cloud-Based Hospital Management ERP Software which won the National ICT Award 2019.

Category: IT/Telecommunication

: Prefer Video Resume.

Interested By University

University Percentage (%)
Daffodil International University 8.81%
Green University of Bangladesh 3.07%
Dhaka International University 3.07%
National University 3.07%
Bangladesh University of Business and Technology 2.30%
Northern University Bangladesh 2.30%
World University of Bangladesh 2.30%
Bangladesh University 2.30%
Uttara University 1.92%
University of Asia Pacific 1.92%

Interested By Age Range

Age Range Percentage (%)
20-30 76.63%
31-35 17.62%
36-40 1.53%
40+ 1.92%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 18.01%
20K-30K 62.07%
30K-40K 13.79%
40K-50K 3.45%
50K+ 2.68%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 13.03%
0.1 - 1 years 15.71%
1.1 - 3 years 24.52%
3.1 - 5 years 18.77%
5+ years 27.97%

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