Job Description

Title: Site Reliability Engineer

Company Name: ReliSource Technologies Ltd.

Vacancy: 3

Location: Anywhere in Bangladesh

Minimum Salary: Negotiable

Experience:
∎ At least 3 years

Published: 10 Feb 2024

Education:
∎ Bachelor of Science (BSc) in Computer Science & Engineering

Requirements:

Additional Requirements:
∎ Programming Skill: Expertise in the C# programming language is required. Strong proficiency and working experience with .NET technologies including Web and Windows applications.
∎ Database: Highly skilled in MS SQL Server with extensive expertise in MS SSIS package, tSQL, DDL, DML, INDEX, PARTITION, TRIGGER, and related areas. Possesses foundational knowledge of Database administration, including tasks such as DB backup, restore, and agent Job manipulation.
∎ Demonstrates a deep understanding of DB-Process performance improvement, encompassing areas like DML, Procedure, Function, and Trigger optimization. Suggest missing Indexes and improve existing Indexes. Monitor the Process Execution plan and suggest a better plan.
∎ Cloud Service: Hands-on experience with cloud services such as Azure (Service Bus, App Services, Key Vault, Application Insight, Function App, Logic App, Azure Cache for Redis, Storage, etc.)
∎ System Administration: A strong proficiency in system administration, infrastructure automation, and scripting languages will be beneficial.
∎ Experience with Monitoring Tools: Demonstrated expertise in utilizing monitoring tools or platforms such as New Relic, SolarWinds/DPA, Azure/AWS Services, or equivalent tools for assessing system health and resolving issues.
∎ Familiarity with cloud platforms such as Azure, AWS, or Google Cloud, and expertise in deploying and managing applications in cloud environments.
∎ Experience with containerization technologies such as Docker and orchestration tools like Kubernetes.
∎ Familiarity with building and maintaining CI/CD pipelines to streamline the development and deployment processes.
∎ Programming Skill: Expertise in the C# programming language is required. Strong proficiency and working experience with .NET technologies including Web and Windows applications.
∎ Database: Highly skilled in MS SQL Server with extensive expertise in MS SSIS package, tSQL, DDL, DML, INDEX, PARTITION, TRIGGER, and related areas. Possesses foundational knowledge of Database administration, including tasks such as DB backup, restore, and agent Job manipulation.
∎ Demonstrates a deep understanding of DB-Process performance improvement, encompassing areas like DML, Procedure, Function, and Trigger optimization. Suggest missing Indexes and improve existing Indexes. Monitor the Process Execution plan and suggest a better plan.
∎ Cloud Service: Hands-on experience with cloud services such as Azure (Service Bus, App Services, Key Vault, Application Insight, Function App, Logic App, Azure Cache for Redis, Storage, etc.)
∎ System Administration: A strong proficiency in system administration, infrastructure automation, and scripting languages will be beneficial.
∎ Experience with Monitoring Tools: Demonstrated expertise in utilizing monitoring tools or platforms such as New Relic, SolarWinds/DPA, Azure/AWS Services, or equivalent tools for assessing system health and resolving issues.
∎ Nice to have Requirements:
∎ Familiarity with cloud platforms such as Azure, AWS, or Google Cloud, and expertise in deploying and managing applications in cloud environments.
∎ Experience with containerization technologies such as Docker and orchestration tools like Kubernetes.
∎ Familiarity with building and maintaining CI/CD pipelines to streamline the development and deployment processes.

Responsibilities & Context:
∎ Rapid Application Understanding: Demonstrate the ability to quickly comprehend and analyze applications, providing valuable insights to enhance their efficiency.
∎ Production Environment Management: Run the production environment with a keen eye on availability, taking a holistic view of system health to ensure uninterrupted services.
∎ Alert Improvement: Enhance alerting mechanisms to deliver more meaningful feedback, proactively identifying potential issues before they impact the system.
∎ Metrics Analysis: Gather and analyze metrics and logs from tools like New Relic, Seq, Application Insight, and other applications to facilitate fault-finding, ensuring a proactive approach to system optimization.
∎ Collaborative Communication: Excellent communication skills and the ability to collaborate effectively with cross-functional teams, especially with developers, to implement robust and reliable systems.
∎ Work Timing Flexibility: Be available during one of the following shifts: 8 AM EST – 5 PM EST, 4 PM EST – 1 AM EST, or 12 AM EST – 9 AM EST, ensuring coverage for critical system monitoring and support.
∎ Headquartered in Boston, USA, ReliSource is a provider of Specialized Products & Services and have been operating in Bangladesh for more than a decade providing High-Tech solutions to its clients. Since its inception in 2003, it has been continuously working in new and challenging areas for its Fortune 500 Clientele to deliver significantly high ROI. ReliSource provides Device / Embedded Engineering, Enterprise Application Development, Enterprise Mobility, Business Intelligence, and Testing/QA & Validation Services in the areas of Healthcare, Pharmaceuticals, Logistics & Supply Chain, Insurance and Unattended Payment Systems.
∎ In addition to challenging high-tech works, we offer a friendly work environment where fun and career development go together. The ReliSource family members are particularly proud of its ‘Culture’ that bonds everyone together with history of practicing Values & Ethics that develops a professional environment of excellence. This has not only created a sustaining existence for the organization and its members but also created many leaders.
∎ Overview of the responsibilities:
∎ Rapid Application Understanding: Demonstrate the ability to quickly comprehend and analyze applications, providing valuable insights to enhance their efficiency.
∎ Production Environment Management: Run the production environment with a keen eye on availability, taking a holistic view of system health to ensure uninterrupted services.
∎ Alert Improvement: Enhance alerting mechanisms to deliver more meaningful feedback, proactively identifying potential issues before they impact the system.
∎ Metrics Analysis: Gather and analyze metrics and logs from tools like New Relic, Seq, Application Insight, and other applications to facilitate fault-finding, ensuring a proactive approach to system optimization.
∎ Collaborative Communication: Excellent communication skills and the ability to collaborate effectively with cross-functional teams, especially with developers, to implement robust and reliable systems.
∎ Work Timing Flexibility: Be available during one of the following shifts: 8 AM EST – 5 PM EST, 4 PM EST – 1 AM EST, or 12 AM EST – 9 AM EST, ensuring coverage for critical system monitoring and support.

Skills & Expertise:

Compensation & Other Benefits:
∎ Competitive salary and long-term benefits with an excellent career opportunity in a focused & stable organization.
∎ Most importantly, a friendly work environment with the opportunity to learn from highly skilled mentors.
∎ Competitive salary and long-term benefits with an excellent career opportunity in a focused & stable organization.
∎ Most importantly, a friendly work environment with the opportunity to learn from highly skilled mentors.

Employment Status: Full Time

Job Location: Anywhere in Bangladesh

Read Before Apply:

If you believe you are the right candidate, then send your CV along with a cover letter to career@relisource.com on or before February 29, 2024. Please put the code "SRE_31012024" in the email's subject. Early applicants will be given preference.

Your Cover Letter must include answers of the following questions:

• What ReliSource Does?

• How this position aligns with your career path?

• And what values you can bring into the organization?

Answer to these 3 questions should not exceed a maximum of 150 words each.

IMPORTANT: Emails without "SRE_31012024" in the subject line and resumes without cover letter & photograph will be automatically discarded. (Early applications will be given preference.)

Visit: www.relisource.com/careers & www.facebook.com/ReliSource/ to learn more.