Senior Executive, Customer Relationship
Job Description
Title: Senior Executive, Customer Relationship
Company Name: SWISH.GLOBAL
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor / Masters in any discipline from any reputed public and private university.
∎ Students from NSU/IUB/AIUB/UIU will be highly preferable
Experience Requirements:
∎ 3 to 7 year(s)
∎ The applicants should have experience in the following area(s):
Air Hostess, Airlines, guest handling, Guest Relations Services, Hotel Management
Job Responsibilities:
∎ Warmly greet customers at SWISH outlet and represent display product demonstrations to the client.
∎ Establish SWISH brand image on customer's psychology by delivering product quality, design, and after-sell service.
∎ Ensure premium hospitality and vibrant among the visitors and maintain luxurious service to customers.
∎ Handling customer questions, inquiries, and complaints in a appropriate
∎ Prepare all documentation after conducting sales to customers.
∎ Planning and forecasting sales by product type on a monthly basis.
∎ Find the leads & opportunities to generate sales from the current and previous visitor data.
∎ Ensure Cross sell, Up sell and sell from slow moving product to ensure balance of stock clearance.
∎ Closely work with the business development team to follow up leads and collaborate to convert sales from potential leads.
∎ Coordinate with other related departments to ensure availability of products, products requirements, customer requirements, Products Delivery, and so on to ensure the minimum lead time and maximum customer support.
∎ Responsible for achieving individual and sales team monthly sales targets
Additional Requirements:
∎ Age 22 to 35 years
∎ Only females are allowed to apply
∎ Excellent customer service and sales skills.
∎ Professional English fluency Skill
∎ Excellent knowledge of MS Excel, power point and MS word
∎ Good negotiation and problem-solving skills
Salary:
∎ Negotiable
∎ Overtime, Gratuity, paid yearly casual Leave, morning and evening snacks
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 20 Jan 2023
Company Information:
∎ 21 Dec 2022
∎ SWISH.GLOBAL
∎ Address : Ishaque Tower, 5th floor, Ka-96/B, Kuril Pragati sarani, Dhaka, 1229
∎ Web : www.swish.global.com
∎ Business : SWISH is a leading Luxury Bathware & Kitchenware company from Switzerland ????.
We started our journey way back in 2012 from the backgrounds and in 2015 we started our production in China.
Category: Marketing/Sales
: Candidates who have a minimum of 3 to 5 years of Sales and marketing working experience at Hotel chain /Airline industries are requested to send cv at [email protected]
