Senior Customer Care Executive (Female)

Job Description

Title: Senior Customer Care Executive (Female)

Company Name: Marriage Solution BD

Vacancy: Not specific

Job Location: Chattogram, Dhaka (Gulshan, Kakrail, Mohammadpur, Uttara)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ At least Bachelor's degree from a government-recognized university.
∎ Skills Required: Corporate Marketing, Marketing, Sales & Marketing

Experience Requirements:
∎ 1 to 2 year(s)

Job Responsibilities:
∎ Manage online customer queries
∎ Need to handle incoming/outcoming calls.
∎ Need to provide excellent customer service and give precise information to the customer, ensuring customer satisfaction.
∎ Have marketing & Communication experience.
∎ Identify customer needs, clarify information and provide solutions
∎ Collect customer feedback by calling them.
∎ Prepare reports as per requirement.
∎ Other works assigned by the management.
∎ Attending office meetings for grooming.
∎ Client handling (suggestions, complaints & regular feedback)
∎ Client communication (regular updates, building relationships)
∎ Regular reporting and analysis.
∎ Customer feedback analysis and report analysis.

Additional Requirements:
∎ Age 22 to 35 years
∎ Only females are allowed to apply

Salary:
∎ Tk. 15000 - 30000 (Monthly)
∎ Salary Attractive.

Compensation & Other Benefits:
∎ Mobile bill, Performance bonus
∎ Salary Review: Yearly
∎ Salary Increment
∎ Friendly working environments.
∎ Performance appraisal.
∎ The photograph must be attached to the resume.
∎ Convenient working hours.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 24 Dec 2021

Company Information:
∎ 29 Nov 2021
∎ Marriage Solution BD
∎ Address : New Colony Mashjid Complex (2nd Floor), Office No-20, Asad Gate (Beside Aarong), Mirpur Road, Mohammadpur, Dhaka-1207.
∎ Web : www.marriagesolutionbd.com
∎ Business : Facebook: Marriage Solution BD
01720504504 / 029131746

Category: Marketing/Sales