Senior Counsellor - Malaysia

Job Description

Title: Senior Counsellor - Malaysia

Company Name: Nixa Global

Vacancy: 3

Age: Na

Job Location: Dhaka (Dhanmondi)

Salary: Tk. 20000 - 30000 (Monthly)

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): Consulting Firms

• Bachelor/Honors
• Masters

• Priority will be given to candidates who have completed Bachelor’s or Master’s degree from Malaysia, as they are familiar with the country’s education system, student life, and institutional network.

• 1 to 3 years
• The applicants should have experience in the following business area(s): Consulting Firms

• Only Female

• Minimum 1.5–3 years experience in student counselling (Malaysia preferred).
• Excellent communication in English & Bangla.
• Familiarity with Malaysian institutions, EMGS, and admission systems.
• Proficiency in MS Office & CRM tools.
• Candidates who have completed Bachelor’s or Master’s from Malaysia will get top priority.
• Smart, presentable, and confident in handling students & events.

Job Context:

We are looking for an energetic and experienced Senior Counsellor – Malaysia, who can handle student counselling, file management, and event coordination for Malaysia study programs.

The candidate must have good knowledge of Malaysian universities, diploma/degree programs, and admission procedures.

Job Responsibilities

Student Counselling & Admission Support

• Counsel students on study opportunities in Malaysia – course options, entry requirements, tuition, and lifestyle.
• Guide students through the admission process, from inquiry to file submission.
• Assist in application preparation, document collection, and submission to the admission department.
• Maintain up-to-date knowledge about Malaysian institutions, scholarships, and career prospects.

File & Lead Management

• Maintain organized student files (soft & hard copy).
• Update leads, follow-ups, and conversion reports in CRM or Excel tracker.
• Coordinate with visa and admission teams for smooth processing.
• Ensure data accuracy and timely file handover to the visa team.

Event & Marketing Coordination

• Plan and organize education fairs, seminars, and open days for Malaysia.
• Work with the marketing team to boost events and campaigns.
• Handle walk-in students and assist in event-day coordination.

Communication

• Build trust-based relationships with students and parents.
• Maintain continuous communication via phone, WhatsApp, and social media.
• Provide accurate information and ensure student satisfaction.