Title: Receptionist
Company Name: Indira IVF Bangladesh Ltd
Vacancy: --
Age: At most 32 years
Job Location: Dhaka
Salary: Tk. 25000 - 30000 (Monthly)
Experience:
▪ Ensure all appointments sent in system are confirmed with an outcall to invite patients for Centre visit
▪ Ensure appointments confirmed are in line with Center head availability
▪ Manage calls, receive & pass on relevant messages to the concerned personnel
▪ Address patient grievances & communicate the same to PX team and CH when needed
▪ Monitor online reviews & communicate negative feedback to PX team and CH
▪ Handle MIS on a daily basis & report to the concerned authority as and when needed
▪ Ensure Front Office is always a clean & safe environment, manage equipment and adhere to SOPs & other company norms with integrity towards all stakeholders
▪ Participate and contribute in quality improvement initiatives to ensure better performance and achieve business objectives
| University | Percentage (%) |
|---|---|
| National University | 12.20% |
| Dhaka International University | 4.88% |
| Tejgaon college | 4.88% |
| 7 Colleges Affiliated with University of Dhaka (Govt. Bangla College) | 2.44% |
| Bangladesh University of Professionals | 2.44% |
| Govt. Debendra College Manikgonj | 2.44% |
| Kabi Nazrul Government college | 2.44% |
| Govt. Bangla College Mirpur, Dhaka | 2.44% |
| Govt Titumir College Dhaka | 2.44% |
| North South University | 2.44% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 80.49% |
| 31-35 | 12.20% |
| 36-40 | 2.44% |
| 40+ | 4.88% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 9.76% |
| 20K-30K | 90.24% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 26.83% |
| 0.1 - 1 years | 21.95% |
| 1.1 - 3 years | 19.51% |
| 3.1 - 5 years | 14.63% |
| 5+ years | 17.07% |