Reception & Client Service Executive

Job Description

Title: Reception & Client Service Executive

Company Name: Yess Bangla Private LTD.

Vacancy: 2

Age: 18 to 24 years

Job Location: Dhaka (Mirpur12)

Salary: Tk. 8000 - 12000 (Monthly)

Experience:

• At most 2 years

• At most 2 years

• Age 18 to 24 years
• Only Female

Requirements

Experience

• At most 2 years

Additional Requirements

• At most 0-2 years

• The applicants should have experience in the following business area(s): IT Enabled Service

• Freshers with live in (Mirpur Area) are also encouraged to apply.

Responsibilities & Context

Responsibilities & Context

The Front Desk Officer is responsible for managing the reception area, providing excellent customer service, and supporting administrative operations. The role ensures smooth front-office operations by managing reception duties, coordinating communication, and providing administrative support to various departments within the organization.

Key Assignments/ Duties:

Reception & Customer Service

• Greet and receive visitors, customers, and vendors in a professional and courteous manner.

• Efficiently manage all incoming phone calls, emails, and inquiries, ensuring they are accurately and promptly directed to the appropriate departments.

• Maintain a well-organized, clean, and presentable reception area that reflects the company’s corporate standards.

 Front Office Administration

• Maintain and manage visitor logs and appointment schedules efficiently.

• Oversee incoming mail and receive documents via courier, ensuring timely distribution to the relevant departments for smooth office operations.

• Notify staff of visitor arrivals and maintain accurate sign-in/out records

 Coordination & Support

• Communicate with internal departments to ensure smooth information flow.

• Assist Admin and HR teams with routine office tasks when required.

• Support office operations by monitoring and reporting office supply needs.

 Compliance & Security

• Ensure all visitors follow company security protocols and sign-in procedures.

• Coordinate issuance of visitor passes and inform relevant staff of arrivals.